Product Manager in Reading

Reports to: CTO

Location: Manchester, Leeds or Reading (hybrid working available)

Hours: Monday to Friday, 37.5 hours per week

Salary: Up to £85,000 + benefits

About BCN

At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to its full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not-for-profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today.

Focus of the role

As BCN’s sole Product Manager, you will have full ownership of the product function and portfolio, taking responsibility for defining the strategy and driving delivery end to end. You will work closely with customers, internal stakeholders, and the board to ensure our products deliver clear commercial value while continuing to evolve and improve. The role focuses on leading BCN’s annuity product portfolio, including Easy SPC and Public View. We are looking for someone who can operate comfortably between strategy and execution. You will bring strong commercial awareness, clear and confident communication, and a pragmatic, data-led approach to improving products and processes. This is a highly visible role with board-level exposure, combining strategic influence with hands-on delivery and the opportunity to directly shape commercial outcomes.

Benefits you’ll enjoy

• Full ownership of product vision, strategy, and results
• Direct impact with regular board-level exposure
• Autonomy to shape processes and drive innovation
• Work with engaged customers and explore emerging tech, including AI
• Scope to grow into a head-of-product style role as BCN expands

Responsibilities

• Own the product lifecycle end-to-end – from vision and strategy to day-to-day delivery
• Develop, execute, and refine product strategies for healthcare analytics SaaS solutions
• Manage budgets and KPIs, ensuring measurable business impact and presenting outcomes to the board
• Drive customer discovery and build strong relationships through collaboration and feedback
• Identify opportunities for innovation, including exploring AI applications within products
• Continuously improve product management processes and contribute to wider product initiatives across BCN

Person, Skills & Experience

• SaaS / B2B product management experience – strategic and hands-on
• Strong commercial acumen (business models, ROI, P&L accountability)
• Excellent stakeholder management and communication skills, including confidence presenting to senior leaders
• Process improvement mindset and ability to drive efficiency through automation and repeatable frameworks
• Analytical mindset with experience using data to inform decisions and measure impact
• Confidence engaging with customers regularly to uncover needs and shape product direction

Nice to haves

• Understanding of NHS performance, assurance, and quality improvement processes
• Familiarity with public sector or other large organisation buying behaviours
• Background in regulated or performance-driven sectors (e.g., manufacturing, financial services, public sector)

Why BCN?

• The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy.
• Competitive salary with the ability to progress.
• 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more!
• Company pension scheme.
• Volunteer time: 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us.
• Health benefits: Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more.
• Life assurance
• Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts.
• Work-life balance: Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active.
• Celebrations and culture: Long service recognition to celebrate all the milestones, Beer (or soft drinks) and Pizza Fridays, dress down every day, social events such as Summer BBQ, Christmas party and lots more!