Job title: Microsoft Licensing Specialist
Location: UK (Hybrid & Remote working available)
Hours: Monday to Friday, 37.5 hours per week
Salary: Up to £40,000 + Commission Plan
Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions.
Focus of the role: This is a commercially driven, customer-facing role focused on maximising the value of Microsoft licensing across BCN’s customer base. As a Microsoft Licensing Specialist, you will act as a subject matter expert in Microsoft 365 and New Commerce Experience (NCE), combining licensing expertise with a consultative approach to drive optimisation, upsell, and cross-sell opportunities. You will work closely with Sales, Pre‑Sales, Marketing, and Microsoft to identify opportunities, support co‑sell engagement, and translate licensing conversations into broader digital transformation outcomes.
Responsibilities:
Microsoft Licensing Advisory
- Act as a subject matter expert across Microsoft 365 and NCE licensing
- Provide strategic guidance to customers on licensing optimisation, cost management, and aligning solutions to business outcomes
- Support customers transitioning to and operating within NCE frameworks
- Maintain awareness of Microsoft pricing, licensing changes, and new product releases
Revenue Growth & Opportunity Creation
- Identify and drive upsell and cross‑sell opportunities (e.g. Business Premium, E5 Security)
- Use licensing insight to uncover opportunities across Modern Work, Security, Azure, and Data & AI
- Collaborate with Sales and Pre‑Sales teams to convert opportunities into revenue
- Translate licensing engagements into wider professional services opportunities
Customer Engagement & Planning
- Support strategic customer engagement, including QBRs and account planning
- Align licensing strategies to customer transformation roadmaps
- Act as a trusted advisor to both technical and commercial stakeholders
Campaigns & Growth Initiatives
- Support targeted campaigns such as Business Premium and E5 upsell
- Work with Marketing and Sales to prioritise accounts and drive engagement
- Contribute to value‑led messaging and customer propositions
Microsoft Alignment & Co‑Sell
- Support co‑sell opportunities with Microsoft, including qualification and positioning
- Contribute to joint account planning and engagement strategies
- Track and report opportunities, ensuring strong alignment with Microsoft programmes and priorities
Internal Enablement
- Act as the internal licensing SME for Sales and Account Management teams
- Deliver enablement sessions and support playbook development
- Continuously build and maintain Microsoft certifications and knowledge
Person, Skills & Experience
Essential
- Strong experience in Microsoft licensing within a CSP, MSP or reseller environment
- Deep understanding of Microsoft 365 and NCE licensing models
- Proven ability to identify and drive upsell and cross‑sell opportunities
- Strong customer‑facing and consultative skills
- Commercial awareness, including incentives and deal positioning
- Ability to collaborate across sales, alliance, and Microsoft stakeholders
Desirable
- Experience working with Microsoft co‑sell motions
- Knowledge of server licensing (Windows Server, SQL) and hybrid models
- Familiarity with Azure consumption/licensing
- Microsoft certifications (e.g. MS‑900)
- Experience contributing to QBRs and strategic account planning
Why BCN?
- The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy.
- Competitive salary with the ability to progress.
- 23‑days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more!
- Company pension scheme.
- 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us.
- Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more.
- Life assurance.
- Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts.
- Free on‑site gym at our Manchester and Leeds locations to make it easier to stay active.
- Long service recognition to celebrate all the milestones.
- Team social events including dinner and pizza at the end of month, dress down every day, Summer BBQ, Christmas party and more!
