At a Glance
- Tasks: Lead client accounts, drive growth, and build strong relationships with C-level stakeholders.
- Company: Join a leading tech consultancy that values people and innovation.
- Benefits: Competitive salary with uncapped commission, hybrid work model, and career development opportunities.
- Other info: Dynamic environment with a focus on collaboration and client success.
- Why this job: Make a real impact by helping clients harness technology for their success.
- Qualifications: Proven experience in account management and strong commercial acumen required.
The predicted salary is between 108000 - 180000 £ per year.
Location: Reading office (Hybrid – 3 days/week in office + client visits)
Hours: Monday to Friday, 37.5 hours per week
Salary: Up to £150,000 OTE (uncapped commission)
About BCN
At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to its full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today.
Focus of the role
We are seeking an experienced “SME/C Account Director” to oversee the commercial management of a portfolio of named customer accounts. You will serve as the strategic link between BCN and your clients, driving value, identifying new opportunities, and expanding revenue by understanding their business needs and the Microsoft technology landscape. The role is based in our Reading office, covering territory across London, Oxfordshire, Southampton, Swindon, and Bristol. You’ll manage and grow a portfolio of existing clients, build consultative relationships with senior C-level stakeholders, drive profitable growth through solution-led selling, and work closely with technical and delivery teams to align solutions with client needs. You’ll inherit a robust client base and are expected to deepen engagement, reduce churn, and uncover new opportunities across multiple solution areas.
Responsibilities
- Be the trusted commercial lead and single point of contact for all client account matters.
- Lead the execution of client and sector growth plans, ensuring strong visibility and ownership.
- Drive client value by building a strong pipeline, expanding into new areas, and maximizing upsell opportunities through continuous focus on value creation and strategic growth.
- Collaborate with internal teams (pre-sales, CTO office, practice specialists) to qualify and advance opportunities.
- Consistently meet all Success Framework metrics, including sales targets and pipeline goals, to achieve business objectives.
- Demonstrate strong commercial and financial acumen, including a solid grasp of contract structures, key business terms, and their impact on both BCN and client organizations.
- Lead and own the end-to-end bid management process, from influencing and responding to formal procurement (FRI/FRQ/FRP) to compiling high-quality, coherent submissions by coordinating contributions across multiple functions.
- Maintain consistent, accurate sales reporting—including pipeline management, forecasting, CRM data, contract renewals—and actively strive to meet sales KPIs, using effective GAP analysis across monthly, quarterly, and yearly cycles to ensure targets are met or exceeded.
- Possess strong proficiency in the use of relevant business systems and tools, ensuring data integrity and leveraging these platforms for effective sales management, performance tracking, and decision-making.
Account Director employer: BCN Group Ltd
At BCN, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. Our Reading office fosters collaboration and innovation, providing hybrid working options that promote work-life balance while empowering our team to build lasting client relationships. With competitive compensation, uncapped commission potential, and a commitment to pioneering technology solutions, BCN is the ideal place for professionals seeking meaningful and rewarding careers in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for those interviews! Research the company inside out, especially their tech solutions and client success stories. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission.
✨Tip Number 3
Practice your pitch! You need to sell yourself just like you’d sell a product. Be clear about your achievements, how you’ve driven value in past roles, and how you can do the same for BCN. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BCN team and being part of our mission.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Director role. Highlight your experience in managing client accounts and driving growth, especially in tech environments. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about technology and how your skills align with our mission at BCN. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive client success and revenue growth. Numbers speak volumes, so don’t shy away from sharing metrics that showcase your impact!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at BCN Group Ltd
✨Know Your Stuff
Before the interview, dive deep into BCN's services and values. Understand their approach to technology and client relationships. This will help you demonstrate how your experience aligns with their mission and how you can contribute to their goals.
✨Showcase Your Relationship Skills
As an Account Director, building strong relationships is key. Prepare examples of how you've successfully managed client accounts in the past, especially with C-level stakeholders. Highlight your consultative selling approach and how you've driven value for clients.
✨Be Ready to Discuss Strategy
Think about how you would develop growth plans for existing clients. Be prepared to discuss specific strategies you've used to expand revenue and reduce churn. This shows that you can think strategically and are ready to take ownership of client accounts.
✨Demonstrate Financial Acumen
Brush up on your understanding of contract structures and financial terms relevant to the role. Be ready to discuss how you've navigated these aspects in previous roles, as this will show your capability to manage the commercial side of client relationships effectively.
