BCN is seeking a 1st Line Support Consultant to assist end users with hardware and software issues, primarily via email, ticketing system, and phone. You will log and triage calls, work toward timely resolutions, and escalate where necessary.
On-site visits may be required to support customers. The role offers exposure to Windows 11, O365, Intune/MDM, Azure and various security tools within a busy MSP environment.
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First-Line IT Support Engineer in Manchester employer: Bcn Academy
BCN Academy is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation thrives and employees are empowered to make impactful contributions. With a strong focus on professional development, team members have access to continuous learning opportunities and the chance to work on cutting-edge marketing strategies in a fast-paced SaaS environment. Located in a vibrant tech hub, BCN Academy offers a unique blend of career growth and a supportive atmosphere that values creativity and results.
