At a Glance
- Tasks: Manage mortgage accounts and guide them through the litigation process with empathy.
- Company: BCMGlobal, a collaborative team focused on valuing your skills and growth.
- Benefits: 25 days holiday, employer-matched pension, life assurance, and private health care.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a real difference to customers while developing your career in a supportive environment.
- Qualifications: Empathetic communication, customer-first mindset, and knowledge of mortgage regulations preferred.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready to take your career to the next level? BCMGlobal is on the lookout for a Litigation Officer to join our team in Ipswich. This is your chance to step into a pivotal role, managing mortgage accounts and guiding them through the litigation process — all while making a real difference to our customers.
What You’ll Do
- Own and manage your caseload of mortgage accounts, balancing empathy with expertise.
- Speak directly with customers, exploring their circumstances and finding the right solution for every case.
- Ensure payment obligations are crystal clear — and collected in line with lender terms and Court Orders.
- Navigate loan conditions with confidence, explaining them clearly and fairly.
- Flag issues early, offer smart recommendations, and bring balanced, technical insights to complex situations.
- Build strong relationships with clients, third parties, and internal teams.
- Keep records accurate, up to date, and audit-ready.
What You’ll Bring
- Empathetic communication style.
- A customer-first mindset, always looking for fair, workable outcomes.
- Knowledge of mortgage loan documentation, regulations, and the UK Benefits System desirable.
- Team spirit — you deliver on commitments and lift others up.
Bonus points if you bring:
- Litigation experience, court procedure know-how, a Law degree, or full CeMAP qualification.
Why BCMGlobal?
At BCMGlobal, you’ll be more than a Litigation Officer — you’ll be part of a collaborative team where your skills are valued, and your growth is championed. We offer: 25 days holiday (+ option to buy more), Employer-matched pension (up to 5%), Life assurance x4 salary, Private health care (role dependent), Wellbeing.
Litigations Officer in Suffolk employer: BCMGlobal
At BCMGlobal, we pride ourselves on fostering a supportive and collaborative work environment in Ipswich, where your contributions as a Litigation Officer are truly valued. With a strong emphasis on employee growth, we offer comprehensive benefits including generous holiday allowances, a matched pension scheme, and private healthcare options, ensuring that you can thrive both personally and professionally while making a meaningful impact on our customers' lives.
