BCMGlobal Mortgage Services is seeking an experienced Quality Assurance Manager to lead our QA function and ensure fair customer outcomes for every client. You will oversee Consumer Duty implementation, identify potential customer harm, and drive improvements across mortgage servicing operations.
The role requires strong leadership, risk and compliance experience in financial services, with a focus on customer outcomes and FCA regulations.
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Quality Assurance Leader: Consumer Duty & Outcomes in Ipswich employer: BCMGlobal
At BCMGlobal, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. As a Senior BI Analyst, you will benefit from continuous professional development opportunities and be part of a team that values data-driven decision-making, all while enjoying the vibrant atmosphere of our location. Join us to make a meaningful impact in the mortgage services sector and grow your career in a supportive environment.
