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- Tasks: Provide IT support, troubleshoot issues, and maintain ticket updates.
- Company: Join BCIC Swiss GmbH, a dynamic tech company in Tiverton.
- Benefits: Flexible hours, competitive salary, and hands-on experience.
- Other info: Perfect for tech-savvy students looking to kickstart their career.
- Why this job: Gain valuable IT experience while solving real-world tech problems.
- Qualifications: Experience in IT support and a valid UK work permit.
The predicted salary is between 20000 - 30000 £ per year.
Location: Tiverton, UK
Type: Dispatch | On-site
Hours: 10 to 20 Hours per week
Skills: Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & macOS support, Basic Networking
Description: BCIC Swiss GmbH | Best Connect International Company is looking for an IT Support Specialist in the UK.
Responsibilities:
- Work with third-party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber.
- Have basic knowledge of the Mac operating system to support Apple PC users.
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements:
- Must hold a valid work permit in the UK.
- Several years of experience in the IT field.
Salary: Negotiable
IT Support Specialist_Tiverton employer: BCIC Swiss
Contact Detail:
BCIC Swiss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist_Tiverton
✨Tip Number 1
Network like a pro! Attend local tech meetups or online forums related to IT support. You never know who might be looking for someone with your skills, and it’s a great way to get your name out there.
✨Tip Number 2
Practice your troubleshooting skills in real-time! Set up mock scenarios with friends or family where you can demonstrate your problem-solving abilities. This will help you feel more confident during interviews.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace IT Support Specialist_Tiverton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your troubleshooting skills and experience with Windows and macOS support. We want to see how your background fits the IT Support Specialist role, so don’t be shy about showcasing relevant projects or tasks you've tackled.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can help us at BCIC Swiss GmbH. Mention any specific experiences that relate to the responsibilities listed in the job description.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've solved complex issues in the past. We love candidates who can think on their feet, so share any stories that demonstrate your ability to troubleshoot effectively!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BCIC Swiss
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills, especially with Windows and macOS. Be ready to discuss specific issues you've resolved in the past, as this will show your practical experience and problem-solving abilities.
✨Familiarise Yourself with Ticketing Systems
Since you'll be dealing with help desk and ticketing systems, it’s a good idea to get acquainted with common platforms like Zendesk or Jira. Mention any experience you have with these tools during the interview to demonstrate your readiness for the role.
✨Communicate Clearly and Effectively
As an IT Support Specialist, clear communication is key. Practice explaining technical issues in simple terms, as you may need to communicate with non-technical users. This will highlight your ability to keep everyone informed about issue status and resolutions.
✨Show Your Team Spirit
Working with third-party vendors is part of the job, so be prepared to discuss how you collaborate with others. Share examples of successful teamwork in previous roles, as this will show that you can work well in a team-oriented environment.