Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first and second-level IT support and troubleshoot Windows and macOS systems.
- Company: Dynamic UK-based tech company with a focus on customer satisfaction.
- Benefits: Negotiable salary, flexible hours, and hands-on experience in IT support.
- Why this job: Join a vibrant team and enhance your IT skills while helping customers solve their tech issues.
- Qualifications: Several years of IT experience and strong problem-solving skills required.
- Other info: Part-time role with the opportunity to grow in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
A UK-based technology company is seeking an IT Support Specialist for a part-time, on-site position in Norwich. The role involves providing first and second-level support to resolve customer issues, maintaining ticket updates, and troubleshooting both Windows and macOS systems.
Candidates must hold a valid work permit for the UK and have several years of IT experience along with English fluency. This position also requires good problem-solving skills. Salary is negotiable.
On-Site IT Support Specialist (Part-Time, 10-20h/wk) in Norwich employer: BCIC Swiss
Contact Detail:
BCIC Swiss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Support Specialist (Part-Time, 10-20h/wk) in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in IT support. They might know about openings or can even refer you directly, which gives you a leg up.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you would troubleshoot issues on both Windows and macOS systems. We want you to show off those problem-solving skills!
✨Tip Number 3
Don’t forget to showcase your experience! When you get the chance to chat with potential employers, highlight specific examples of how you've resolved customer issues in the past. It’s all about demonstrating your expertise.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace On-Site IT Support Specialist (Part-Time, 10-20h/wk) in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT experience, especially with Windows and macOS systems. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our On-Site IT Support Specialist role. Share specific examples of how you've resolved customer issues in the past.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your English fluency. Clear and concise communication is key, so keep it professional yet friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BCIC Swiss
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Windows and macOS systems. Be prepared to discuss common issues and troubleshooting steps you've taken in the past. This will show that you’re not just familiar with the systems, but that you can handle real-world problems.
✨Show Off Your Problem-Solving Skills
During the interview, be ready to share specific examples of how you've resolved customer issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and problem-solving abilities.
✨Familiarise Yourself with the Company
Do a bit of research on the company’s culture and values. Understanding their approach to IT support and customer service can give you an edge. You might even find ways to align your answers with their mission during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the tools they use. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
