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- Tasks: Provide IT support and troubleshoot tech issues for customers.
- Company: Join BCIC Swiss GmbH, a dynamic tech company in Hoddesdon.
- Benefits: Flexible hours, competitive salary, and hands-on experience.
- Why this job: Kickstart your IT career while solving real-world tech problems.
- Qualifications: Experience in IT support and a valid work permit required.
- Other info: Great opportunity for growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: Hoddesdon, UK
Type: Dispatch, On-site
Hours: (10-20) Hours Per week
BCIC Swiss GmbH | Best Connect International Company is looking for an IT Support Specialist in the United Kingdom.
Responsibilities:
- Provide first- or second-level contact and problem resolution for customer issues.
- Work with third-party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber.
- Should have basic knowledge of the Mac operating system to support Apple PC users.
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements:
- Must hold a valid work permit in the United Kingdom.
- Several years of experience in the IT field.
If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible. Apply here – paul.bristi@bcic-swiss.com
Salary: Negotiable
IT Support Specialist in Hoddesdon employer: BCIC Swiss
Contact Detail:
BCIC Swiss Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist in Hoddesdon
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Support Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on common IT support scenarios and be ready to demonstrate your troubleshooting skills. Practising with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it helps us keep track of your application and get back to you faster. So, don’t miss out!
We think you need these skills to ace IT Support Specialist in Hoddesdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT experience and skills. We want to see how your background fits the role of IT Support Specialist, so don’t be shy about showcasing your troubleshooting prowess!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and why you’re a great fit for us.
Show Your Enthusiasm: Let your passion for IT shine through! We love candidates who are excited about technology and helping others. A little enthusiasm can go a long way in making your application stand out.
Follow Application Instructions: Don’t forget to mention the position in the subject line of your email and include your WhatsApp number. We want to make sure we can reach you easily, so following these simple steps helps us out!
How to prepare for a job interview at BCIC Swiss
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS, Microsoft Office, and Cisco Jabber. Be ready to discuss how you've tackled issues in the past and any troubleshooting techniques you’ve used. This will show that you’re not just familiar with the software but can also handle real-world problems.
✨Show Off Your Communication Skills
As an IT Support Specialist, clear communication is key. Prepare to explain complex technical issues in simple terms. Think about examples where you’ve had to communicate effectively with customers or team members, especially when resolving issues.
✨Demonstrate Problem-Solving Abilities
Be ready to walk through a few scenarios where you had to diagnose and fix a problem. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help interviewers see your thought process and how you approach challenges.
✨Familiarise Yourself with the Company
Do a bit of research on BCIC Swiss GmbH and their services. Understanding their business model and the types of issues they might face can give you an edge. It shows you’re genuinely interested and can tailor your responses to fit their needs.
