Support Worker; Supported Accommodation Yeovil (37.5 hours £25029.28 - £25861.56 per annum)

About BCHA

BCHA is a South West based charitable housing association founded over 50 years ago. Our mission is to meet housing need and end homelessness by building and providing affordable and secure homes, and by supporting individuals to live independent, fulfilled lives. We aim to achieve this through development and support, with equality, dignity and respect for all.

Job Overview

BCHA has set up a new supported accommodation project in Yeovil and is looking for Day Support Workers to join our small, supportive team. This role offers a chance to genuinely make a real difference to people experiencing significant challenges and add value as part of a dedicated team of professionals.

Key Responsibilities

• Work with customers to identify personal goals and steps toward achieving them.
• Support customers to maintain their tenancy and move onto more independent living.
• Provide practical support such as paying rent and bills, accessing appointments to support wellbeing (GP, SDAS, mental health), maximising income through benefit claims, seeking and applying for move-on accommodation via the private rented sector or social housing (Homefinder).
• Facilitate access to social activities.
• Deliver customer-led support using person-centred, trauma-informed and psychologically informed approaches.
• Maintain regular one-to-one sessions to build positive, trusting, respectful relationships and enable progress toward independent living.

What We Offer

• The opportunity to be part of a dynamic, supportive and inclusive team.
• Training in areas such as domestic abuse, mental health, addiction and criminal justice.
• The chance to promote positive changes in people’s lives and gain knowledge of safeguarding and liaise with external agencies.
• A rewarding, challenging and varied role that brings real job satisfaction in helping others.
• Full training and support to develop your skills, with no lone working (you will work alongside a colleague on each shift).
• Regular induction and tailored training in every aspect of the position.
• Competitive rates of pay.
• An environment that is supportive, friendly and inclusive.

Job Requirements

• Good communication skills and the ability to facilitate support for customers.
• Capacity to enable and empower customers to build their own recovery plans.
• Ability to provide practical, emotional support and encouragement.
• Active promotion of customer participation in services and activities.
• Effective liaison with colleagues, external agencies and service providers.
• Empathy, a non-judgmental attitude, self-motivation, initiative and strong teamwork skills.
• Flexibility, adaptability, calmness and consideration.
• Experience with our client groups, transferable skills or willingness to learn.

Safer Recruitment

BCHA is committed to safeguarding children and adults. We follow safer recruitment procedures and ensure no unsuitable people obtain employment with us. We treat all candidates fairly, consistently and in compliance with current legislation. All employees and volunteers are expected to share this commitment to the welfare of people.