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- Tasks: Support students facing mental health challenges with compassionate, person-centred care.
- Company: Join BCHA, a charitable housing association dedicated to ending homelessness.
- Benefits: Enjoy a supportive team, ongoing training, and the chance to make a real difference.
- Why this job: Make a meaningful impact on students' lives while promoting their wellbeing and independence.
- Qualifications: Experience in mental health or similar fields, with strong communication and empathy skills.
- Other info: Flexible part-time role with a rotating shift pattern during university term times.
The predicted salary is between 25029 - 25861 £ per year.
South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.
This role is working at Bournemouth University with their students. We are looking for a compassionate and motivated individual to join our team supporting students who are experiencing, or approaching, a mental health crisis. This role focuses on delivering customer-led support using person-centred and psychologically informed approaches. You will provide information, advice and practical and emotional support, helping students navigate challenging periods and move towards greater independence and stability. Working within the BCHA Psychologically Informed Framework, you will contribute to a high-quality, safe and responsive service in line with our policies, procedures, values and strategic objectives.
Key Responsibilities- Deliver person-centred, psychologically informed support
- Provide advice and guidance to students in or nearing crisis
- Build positive, professional relationships based on trust and respect
- Promote wellbeing, independence and positive change
- Contribute to the safe and effective day-to-day running of the service
- A supportive, friendly and professional team environment
- A rewarding and varied role with real job satisfaction
- The opportunity to utilise experience gained in homelessness or similar settings
- Ongoing professional development
- Full training in: Trauma-informed approaches, Managing physical and mental health, Substance misuse, Accommodation and support services
You will ideally have experience in homelessness, supported housing, mental health or a similar environment. You will be empathetic, resilient and able to remain calm under pressure, with a genuine commitment to delivering high-quality, person-centred support.
Requirements- Prioritise the immediate needs of the customers
- Be self-motivated to manage your own caseload
- Engage customers in their own support planning
- Liaise with external providers to access services that support customers
- Enable customers to access funds and specific support services
- Build professional working relationships and be a good team player
- Have a positive attitude and be solution focused to achieve best outcomes
- Be a resilient, confident, calm, practical & pragmatic person
- Be proactive, empathic and non-judgemental
- Be a good communicator with good listening and questioning skills
- Be organised with good administration and writing skills
BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation. BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.
Apply today for immediate interviews. Closing date: 15/04/2026. Welcome Week: 11/04/2026.
Working Pattern: 7-day rotating shift pattern, 2pm–9pm, Monday to Saturday during University term times. Vacancy is for a part-time - 3 days - role at the University Front Room.
Mental Health Recovery Worker (working with Students) - University (£25029.28 - £25861.56 per a[...] in Poole employer: BCHA
Contact Detail:
BCHA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Recovery Worker (working with Students) - University (£25029.28 - £25861.56 per a[...] in Poole
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on BCHA and their values. This will help you connect your experiences with their mission, showing them you're not just another candidate but someone who truly aligns with their goals.
✨Tip Number 2
Practice your listening skills! In this role, you'll need to build trust with students. During your interview, show that you can listen actively and respond thoughtfully. This will demonstrate your empathy and ability to support others effectively.
✨Tip Number 3
Be ready to share real-life examples! Think of situations where you've helped someone in crisis or supported a friend through tough times. These stories will highlight your experience and commitment to person-centred support, making you stand out.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role and how you can contribute to their team.
We think you need these skills to ace Mental Health Recovery Worker (working with Students) - University (£25029.28 - £25861.56 per a[...] in Poole
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting students shine through. We want to see your genuine commitment to mental health and how you can make a difference in their lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have in mental health, homelessness, or similar settings. We’re looking for specific examples that demonstrate your skills and how they align with our mission.
Be Person-Centred: Remember to emphasise your person-centred approach in your application. We value empathy and understanding, so share how you’ve successfully built relationships based on trust and respect in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at BCHA.
How to prepare for a job interview at BCHA
✨Know Your Stuff
Before the interview, make sure you understand BCHA's mission and values. Familiarise yourself with their approach to mental health support and how it aligns with your own experiences. This will help you demonstrate your commitment to their goals.
✨Show Empathy in Action
Prepare examples from your past experiences where you've provided compassionate support to individuals in crisis. Highlight how you built trust and rapport, as this role is all about creating positive relationships with students.
✨Ask Thoughtful Questions
During the interview, don’t hesitate to ask questions that show your interest in the role and the team. Inquire about the specific challenges students face and how BCHA measures success in supporting them. This shows you're proactive and genuinely interested.
✨Demonstrate Resilience
Be ready to discuss how you handle pressure and maintain a calm demeanour in challenging situations. Share strategies you use to stay organised and focused, as these skills are crucial for managing your caseload effectively.