Weekend Complex Needs Support Worker (Salary: £25029.28 - £25861.56 per annum, pro rata, permanent,) in Plymouth

Weekend Complex Needs Support Worker (Salary: £25029.28 - £25861.56 per annum, pro rata, permanent,) in Plymouth

Plymouth Full-Time 25029 - 25861 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support individuals experiencing homelessness and deliver engaging weekend activities.
  • Company: BCHA, a charitable housing association dedicated to ending homelessness.
  • Benefits: Competitive salary, meaningful work, and the chance to make a real difference.
  • Other info: Rolling interviews available; apply ASAP to be part of a rewarding weekend team.
  • Why this job: Join a passionate team and help vulnerable individuals lead fulfilling lives.
  • Qualifications: Experience in homelessness services or care/support environments is preferred.

The predicted salary is between 25029 - 25861 £ per year.

South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.

We are looking for compassionate and proactive individuals to join our weekend team at George House, supporting customers who are currently experiencing homelessness. This is a varied and rewarding role where no two days are the same. You will play a key part in maintaining a safe and supportive environment, responding to incidents, managing anti‑social behaviour, and working closely with management to elevate and communicate safeguarding and wellbeing concerns. Alongside this, you will help deliver group support sessions and meaningful weekend activities that promote engagement, stability, and positive outcomes for our customers. This role offers the opportunity to make a real difference at critical moments—whether responding to an urgent first aid situation, supporting someone who has been rough sleeping into accommodation, or preparing and sharing a meal that helps build trust and connection.

We are looking for people who:

  • Have experience working in homelessness services, housing, or care/support environments
  • Are resilient, calm under pressure, and confident in managing challenging situations
  • Are passionate about supporting vulnerable individuals and improving lives
  • Enjoy dynamic, hands‑on work where every day brings new challenges and rewards

If you’re looking for a meaningful role where you can have a direct and lasting impact, we’d love to hear from you.

BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people from obtaining employment with BCHA. Our overall aim is to deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation. BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.

Rolling interviews on offer so please apply ASAP. Closing date: 14/05/2026 Interview dates: 15/05/2026 Welcome week: 25/05/2026

Requirements: A working knowledge of the issues affecting people with complex needs and the potential impact on people’s physical, emotional and psychological wellbeing.

This role will form part of a weekend team. Expectation is to join a new rota pattern where this role would pick up one weekend shift per week. There will be another 4 hour shift per month, which can be worked flexibly throughout the week.

Weekend Complex Needs Support Worker (Salary: £25029.28 - £25861.56 per annum, pro rata, permanent,) in Plymouth employer: BCHA

BCHA is an exceptional employer dedicated to fostering a supportive and inclusive work environment, where employees are empowered to make a meaningful impact on the lives of individuals in the community. With a strong focus on professional development and reflective practice, our team members enjoy opportunities for growth while contributing to vital wellbeing initiatives across Dorset. Join us in creating a welcoming space that champions active citizenship and community engagement, all within a collaborative and dynamic setting.

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Contact Details:

BCHA Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Weekend Complex Needs Support Worker (Salary: £25029.28 - £25861.56 per annum, pro rata, permanent,) in Plymouth

Tip Number 1

Get to know the organisation! Research BCHA and understand their mission to support individuals experiencing homelessness. This will help you connect your passion for helping others with their values during interviews.

Tip Number 2

Practice your responses to common interview questions, especially those related to handling challenging situations. We want you to feel confident and ready to showcase your experience in supporting vulnerable individuals.

Tip Number 3

Don’t forget to prepare some questions for your interviewers! Asking about team dynamics or specific challenges faced by the weekend team shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Tip Number 4

Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and you can keep track of your progress easily. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Weekend Complex Needs Support Worker (Salary: £25029.28 - £25861.56 per annum, pro rata, permanent,) in Plymouth

Compassion
Proactivity
Experience in homelessness services
Resilience
Calm under pressure
Confidence in managing challenging situations
Passion for supporting vulnerable individuals

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for supporting vulnerable individuals shine through. Share personal experiences or motivations that drive you to work in this field, as it helps us see your genuine commitment.

Tailor Your CV:Make sure your CV is tailored to the role of Weekend Complex Needs Support Worker. Highlight relevant experience in homelessness services, housing, or care environments, and don’t forget to mention any specific skills that align with our mission at BCHA.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and enthusiasm for the role.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application reaches us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!

How to prepare for a job interview at BCHA

Know Your Stuff

Make sure you understand the issues affecting people with complex needs. Brush up on topics like homelessness, mental health, and support services. This knowledge will help you answer questions confidently and show your passion for the role.

Show Your Compassion

During the interview, share specific examples of how you've supported vulnerable individuals in the past. Highlight your experience in care or support environments, and demonstrate your ability to remain calm under pressure while managing challenging situations.

Engage with the Mission

Familiarise yourself with BCHA's mission and values. Be ready to discuss how your personal values align with theirs, especially around dignity, respect, and the importance of every individual. This will show that you're not just looking for any job, but that you genuinely want to contribute to their cause.

Ask Thoughtful Questions

Prepare some insightful questions about the role and the team dynamics. Inquire about the types of activities you'll be involved in or how they measure success in supporting customers. This shows your enthusiasm and helps you gauge if the role is the right fit for you.