At a Glance
- Tasks: Lead a team to support individuals facing homelessness and ensure smooth service operations.
- Company: BCHA, a vibrant organisation dedicated to transforming lives in the community.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Flexible shifts with opportunities for collaboration and community impact.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Strong understanding of mental health and excellent communication skills.
The predicted salary is between 28760 - 30051 € per year.
BCHA is a forward thinking, dynamic and vibrant place to work. We employ great people who are committed to our values and want to achieve the best outcomes for those most in need of our services to ‘find a way forward’. We look for enthusiastic, passionate, caring people who thrive on delivering effective services and going the extra mile. In exchange for your commitment, we will make sure you get the rewards, training and benefits you deserve. Our aim is to create a professional environment in which you can thrive: we want you to be able to be your best self in the workplace.
You will oversee the smooth running of an established supported accommodation service in Plymouth. This service provides more than just housing – it’s a safe, supportive environment where residents can rebuild their lives. Your leadership will ensure that support is person‑centred, trauma‑informed, and delivered within a Psychologically Informed Environment (PIE). You will lead a dedicated team of Support Workers, embedding these principles into daily practice to help people facing homelessness, trauma and complex needs regain stability and independence. You will also work closely with the Senior Practitioner to ensure high‑quality, consistent service delivery.
In this role you will:
- Lead and support a team of Support Workers in delivering exceptional care and housing‑related support.
- Ensure the day‑to‑day operations of the service run smoothly and effectively.
- Embed trauma‑informed care and PIE principles across all aspects of service delivery.
- Work closely with the Senior Practitioner to maintain best practice standards.
- Collaborate with Local Authority Housing Teams, Social Services, Health and Mental Health Teams, Substance Misuse Services, Police and other key partners.
- Work closely with senior leadership to align service delivery with BCHA’s strategic goals for homelessness support.
Why Join Us:
- Lead a service dedicated to transforming the lives of people experiencing homelessness.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive, collaborative environment where trauma‑informed care and PIE principles guide every decision.
- Make a real, lasting difference in the Plymouth community.
BCHA Safer Recruitment: Safer recruitment procedures are our first priority. We are committed to safeguarding and promoting the welfare of people, and expect all employees and volunteers to share this commitment.
Requirements:
- Strong understanding of mental health assessment and intervention techniques.
- Excellent communication and interpersonal skills.
- Empathy, compassion, and a commitment to customer confidentiality.
Shift Details: Monday – Friday role with a mixture of different shifts on a 5‑week rolling rota. Working times include 07:30am – 03:30pm, 10am – 06pm and 02pm – 10pm. Flexibility to work some weekends is required to help cover the 24/7 rota.
Team Leader - Homelessness (Permanent, full time, £28760.06 - £30051.74 per annum) in Plymouth employer: BCHA
BCHA is an exceptional employer that fosters a dynamic and supportive work culture, dedicated to transforming the lives of individuals facing homelessness in Plymouth. With a competitive salary and comprehensive benefits package, we prioritise professional growth and development, ensuring our team members thrive in a collaborative environment guided by trauma-informed care principles. Join us to make a meaningful impact in the community while being your best self at work.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Homelessness (Permanent, full time, £28760.06 - £30051.74 per annum) in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching BCHA and understanding their values. Think about how your experience aligns with their mission to support those facing homelessness. Show them you're not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your responses to common interview questions, especially around trauma-informed care and person-centred support. Use real-life examples to demonstrate your skills and passion for helping others – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission at BCHA.
We think you need these skills to ace Team Leader - Homelessness (Permanent, full time, £28760.06 - £30051.74 per annum) in Plymouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping those in need shine through. We want to see your commitment to making a difference in the lives of people experiencing homelessness.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience and skills that align with the role. We love seeing how your background fits with our values and the specific needs of the position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot and understand.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application gets to us quickly and efficiently, and we can’t wait to hear from you!
How to prepare for a job interview at BCHA
✨Know Your Stuff
Make sure you understand the principles of trauma-informed care and Psychologically Informed Environments (PIE). Familiarise yourself with BCHA's mission and values, as well as the specific challenges faced by those experiencing homelessness. This knowledge will help you demonstrate your commitment to the role.
✨Show Your Passion
During the interview, let your enthusiasm for helping others shine through. Share personal stories or experiences that highlight your empathy and compassion. This will show that you’re not just looking for a job, but that you genuinely care about making a difference in people's lives.
✨Teamwork Makes the Dream Work
Be prepared to discuss your experience in leading teams and collaborating with various stakeholders. Highlight examples where you've successfully worked with local authorities, health services, or other partners. This will illustrate your ability to foster a supportive environment and ensure effective service delivery.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how BCHA measures success in their services. This shows that you’re engaged and serious about contributing to the organisation’s goals.
