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- Tasks: Support individuals facing homelessness with tailored guidance and practical assistance.
- Company: BCHA, a charitable housing association dedicated to ending homelessness.
- Benefits: Friendly team environment, full training, and real job satisfaction.
- Why this job: Make a meaningful impact in people's lives while building independence.
- Qualifications: Experience with vulnerable individuals and understanding of safeguarding principles.
- Other info: Flexible shifts available; rolling interviews, apply ASAP!
The predicted salary is between 20400 - 24800 £ per year.
Overview
South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.
Position:
Join a dedicated team supporting people experiencing homelessness and complex, vulnerable situations. This is a chance to make a real difference in people’s lives. In this role, you will provide practical support and case management to individuals with multiple and complex needs, following The Plymouth Alliance (TPA) principles. Ideally, you’ll have experience working with people who are homeless or socially excluded and a good understanding of safeguarding. Most importantly, you’ll bring energy, empathy, and a trauma-informed approach to support those who need it most.
Responsibilities:
- Work closely with individuals experiencing homelessness to provide tailored support and guidance
- Help customers achieve their goals and build independence
- Contribute to a positive team environment with a calm, personable approach
- Handle challenging situations professionally while maintaining respect and empathy
What we offer:
- A friendly, supportive team environment
- Real job satisfaction in a rewarding and impactful role
- Opportunities to build strong, trusting relationships with customers
- Full training in trauma-informed care, mental health, substance misuse, and accommodation services
- Collaboration with external providers to ensure customers have access to the services they need
You’ll add real value as part of a small, professional team, helping customers prepare to move forward towards independence. If you are passionate about supporting vulnerable people and making a difference, we’d love to hear from you.
BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation. BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.
Rolling interviews on offer so please apply ASAP. Closing date: 23rd March. Welcome week: April 27th.
Requirements:
- A working knowledge of the issues affecting people with complex needs and the potential impact on people’s physical, emotional and psychological wellbeing
Other information:
To join a rolling 4 week rota, shifts are a mixture of 07:45-4pm, 2pm-10pm, Weekend shifts 8am-10pm. Flexibility and hours can be agreed for the right person. We require candidates who can be flexible to swapping shifts and covering gaps where necessary.
Part - Time Support Worker (Complex Needs ) (Salary: 24043.50 - 24843.00 per annum, pro rata, p[...] in Plymouth employer: BCHA
Contact Detail:
BCHA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part - Time Support Worker (Complex Needs ) (Salary: 24043.50 - 24843.00 per annum, pro rata, p[...] in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, or join online forums. The more connections we make, the better our chances of landing that support worker role.
✨Tip Number 2
Prepare for interviews by practising common questions related to complex needs and trauma-informed care. We can even role-play with friends to boost our confidence and nail that interview!
✨Tip Number 3
Showcase your passion! When we get the chance to chat with potential employers, let them know why supporting vulnerable people matters to us. Authenticity goes a long way in making a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on new opportunities as they come up.
We think you need these skills to ace Part - Time Support Worker (Complex Needs ) (Salary: 24043.50 - 24843.00 per annum, pro rata, p[...] in Plymouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting vulnerable people shine through. We want to see your genuine interest in making a difference in their lives, so share any relevant experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Part-Time Support Worker role. Highlight your experience with complex needs and how it aligns with our mission at BCHA. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there.
How to prepare for a job interview at BCHA
✨Know Your Stuff
Before the interview, make sure you understand the key issues affecting people with complex needs. Familiarise yourself with The Plymouth Alliance principles and how they apply to supporting individuals experiencing homelessness. This knowledge will show your commitment and readiness to contribute.
✨Show Your Empathy
During the interview, be prepared to share examples of how you've demonstrated empathy in past roles. Highlight situations where you've supported vulnerable individuals, showcasing your trauma-informed approach. This will help the interviewers see that you genuinely care about making a difference.
✨Team Player Vibes
BCHA values a positive team environment, so be ready to discuss how you contribute to team dynamics. Share experiences where you've worked collaboratively, handled challenging situations with respect, and maintained a calm demeanour. This will illustrate your ability to fit into their supportive culture.
✨Flexibility is Key
Since the role requires flexibility with shifts, be honest about your availability and willingness to adapt. Discuss any previous experience managing varied schedules or covering for colleagues, as this will demonstrate your reliability and commitment to the team's needs.