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- Tasks: Support individuals facing homelessness during night shifts, providing a safe and welcoming environment.
- Company: BCHA, a diverse specialist housing and support provider committed to making a difference.
- Benefits: Competitive pay, tailored training, and a supportive team environment.
- Why this job: Make a real impact in people's lives while gaining valuable experience.
- Qualifications: Positive attitude, willingness to learn, and a desire to help others.
- Other info: Flexible shift patterns with opportunities for career development.
The predicted salary is between 26500 - 26500 £ per year.
BCHA are a diverse and growing specialist housing, learning and support provider. We provide support to our customers who may be facing a range of issues such as homelessness, domestic abuse, mental health, substance misuse, and human trafficking. BCHA provide temporary accommodation in Exeter, and are looking for a Night Worker to join our small and supportive team. BCHA offer competitive rates of pay and a full induction including a high level of tailored training in every aspect of the position to ensure that all staff are supported to provide the best quality of service.
Are you passionate about creating a safe, welcoming, and supportive environment for people experiencing homelessness? Join our team as a Night Intensive Housing Officer and be a vital part of someone’s journey to stability and independence. This is more than just a night shift—it’s a chance to provide meaningful support to individuals facing some of life’s toughest challenges. You’ll be working directly with customers in our Homelessness service, helping them feel secure, heard, and empowered.
What You’ll Be Doing:
- Be the first point of contact overnight, offering a calming and reassuring presence to Customers.
- Create a safe and inclusive environment for customers.
- Support customers with practical needs while encouraging self-management and independence.
- De-escalate situations with empathy and professionalism, promoting safety for all.
- Record accurate and timely notes to support joined-up working with the wider support team.
- Work collaboratively with local services, signposting and referring where appropriate.
- Respond with compassion to those in emotional distress or crisis.
- Ensure confidentiality, uphold professional boundaries, and champion dignity at all times.
- Promote community engagement, well-being activities, and life skills that support long-term progress.
BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation. BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.
Requirements:
- You have a positive can-do attitude to achieve best outcomes.
- You want to learn and develop your understanding of ‘homelessness’.
- You have similar ‘lived experience’ and now want to give back to others.
- You already work shifts but would want or need a change of environment.
- You are a student needing some direct work experience to support your learning.
- You have completed a college course and are looking to start your career.
- You are a volunteer or relief worker looking to step into full time permanent work.
Other information: 4 on 4 off (37.5 hours) Mon - Fri 22.00pm - 08.00am Sat - Sun 20.00pm - 08.00am
Night Intensive Housing Officer (£12.84 per hour) Part-time or full-time (to be discussed at in[...] in Plymouth employer: BCHA
Contact Detail:
BCHA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Intensive Housing Officer (£12.84 per hour) Part-time or full-time (to be discussed at in[...] in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sector, especially those who work at BCHA. A friendly chat can open doors and give you insights that might just land you that Night Intensive Housing Officer role.
✨Tip Number 2
Prepare for the interview by understanding the challenges faced by your future customers. Show us you’re not just about ticking boxes; share your passion for creating a safe and supportive environment. We want to see your empathy in action!
✨Tip Number 3
Practice your de-escalation techniques! Role-play scenarios with friends or family to get comfortable with responding to emotional distress. This will help you shine during the interview and show us you’re ready for the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Intensive Housing Officer (£12.84 per hour) Part-time or full-time (to be discussed at in[...] in Plymouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how much you care about creating a safe and supportive environment for those facing tough challenges.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for specific examples that demonstrate your ability to support customers and handle challenging situations with empathy.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for the Night Intensive Housing Officer role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at BCHA.
How to prepare for a job interview at BCHA
✨Know Your Stuff
Before the interview, take some time to research BCHA and their mission. Understand the challenges faced by individuals experiencing homelessness and how your role as a Night Intensive Housing Officer can make a difference. This knowledge will show your passion and commitment to the cause.
✨Show Empathy in Action
During the interview, be prepared to discuss scenarios where you've demonstrated empathy and support. Think of examples from your past experiences, whether personal or professional, that highlight your ability to connect with people in distress. This is crucial for the role!
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the team dynamics, training opportunities, and how they measure success in this role. This not only shows your interest but also helps you gauge if the environment aligns with your values and goals.
✨Be Yourself
Authenticity goes a long way! Share your motivations for wanting to work in this field and any relevant lived experiences. BCHA values individuals who are genuine and passionate about making a positive impact, so let your personality shine through.