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- Tasks: Support residents in maintaining stable homes and empower them towards independence.
- Company: BCHA, a charitable housing association dedicated to ending homelessness.
- Benefits: Competitive salary, ongoing training, and a supportive team culture.
- Why this job: Make a real impact in your community and help people build fulfilling lives.
- Qualifications: Empathy, organisation, communication skills, and a passion for community support.
- Other info: Join a small team focused on positive relationships and personal growth.
The predicted salary is between 25861 - 27120 £ per year.
South West based charitable housing association BCHA was founded over 50 years ago with a continuing mission to meet housing need and end homelessness. We aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled lives. Whether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect. Our doors are open to everyone.
Are you passionate about helping people build stable, fulfilling lives? Do you thrive in a role where every day brings the chance to empower others, solve problems, and strengthen communities? If so, we want to hear from you! We’re looking for a Housing Sustainment Advisor to work closely with Housing Officers and support teams to deliver an excellent Intensive Housing Management (IHM) service. This is a community-based role, working across all areas of Plymouth, supporting residents to sustain their accommodation, live independently, and move forward with confidence.
What You’ll Be Doing- Regular home visits to review accommodation, assess progress, and agree next steps
- Guiding residents on maintaining safe, clean, well-kept homes
- Coordinating repairs, contractor access, and essential services
- Supporting budgeting, income maximisation, and charity applications
- Helping customers bid for social housing and liaise with landlords and providers
- Carrying out needs and risk assessments to ensure appropriate support is in place
- Identifying safeguarding concerns and coordinating appropriate referrals
- Working collaboratively with Housing Officers, social care, mental health teams, health services, and external agencies
- Maintaining accurate records and contributing to case discussions and reviews
You will take a person-centred, strengths-based approach, empowering customers to develop the skills and confidence they need to succeed.
Why Join Us?- A rewarding role where your work has real, tangible impact
- Supportive team culture with ongoing training and development
- Opportunities to collaborate with a wide range of services and professionals
- The chance to play a key role in improving housing stability across Plymouth
You can add real value as part of a small team of professionals who build positive, trusting and respectful relationships with our customers who are preparing to move forward towards independence.
BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation. BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.
Recruitment Assessment Day 28th April 2026
Requirements:- Empathetic, patient, and able to build trust quickly
- Highly organised and confident working independently in the community
- A great communicator and natural problem-solver
- Comfortable working with a wide range of support agencies
- Motivated by improving people’s lives and strengthening local communities
Housing Sustainment Advisor (Permanent, Full - Time, 9am - 5pm) *Salary £25861.56 - £27120.13 p[...] in Plymouth employer: BCHA
Contact Detail:
BCHA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Sustainment Advisor (Permanent, Full - Time, 9am - 5pm) *Salary £25861.56 - £27120.13 p[...] in Plymouth
✨Tip Number 1
Get to know the company! Research BCHA and understand their mission to end homelessness. This will help you connect your passion for helping others with their goals during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the team culture, which can really help you stand out.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've empowered others or solved problems. This will show that you have the skills and mindset they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the BCHA team.
We think you need these skills to ace Housing Sustainment Advisor (Permanent, Full - Time, 9am - 5pm) *Salary £25861.56 - £27120.13 p[...] in Plymouth
Some tips for your application 🫡
Show Your Passion: When you write your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives and how that aligns with our mission at BCHA.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Use examples from your past roles that demonstrate your ability to support individuals and strengthen communities, just like we do!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your application is easy to read. This will help us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BCHA
✨Know Your Stuff
Before the interview, make sure you understand BCHA's mission and values. Familiarise yourself with their approach to housing sustainment and how they empower individuals. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Empathy
As a Housing Sustainment Advisor, empathy is key. Prepare examples from your past experiences where you've successfully supported someone through a tough time or helped them achieve their goals. This will demonstrate your ability to build trust and rapport with residents.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to coordinate services or manage conflicts. Highlight your ability to work collaboratively with various agencies, as this is crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the team culture, ongoing training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.