At a Glance
- Tasks: Support individuals experiencing homelessness towards sustainable, independent living.
- Company: Join a friendly team at BCHA, dedicated to making a difference.
- Benefits: Gain job satisfaction, comprehensive training, and build meaningful relationships.
- Other info: Work in a supportive environment focused on safeguarding and personal growth.
- Why this job: Make a real impact in people's lives while developing your skills.
- Qualifications: Experience with homelessness is a plus, but not essential; training provided.
The predicted salary is between 25029 - 25029 £ per year.
We are currently recruiting a Complex Needs Support Worker to join our friendly, professional BCHA Floating Support Team in Plymouth. This is a rewarding role where you can truly make a difference to people’s lives. Working closely with Plymouth City Council, you will support customers who are experiencing homelessness and are living in emergency accommodation, including Bed and Breakfast placements.
Your role will be to help customers move forward from crisis towards sustainable, independent living. You will support people at the very start of their homelessness journey. This may include:
- maximising income
- supporting social housing applications
- advocating for supported accommodation
- signposting to external services
- applying for grants
- assisting with paperwork
- providing practical and emotional support throughout
Our work is underpinned by trauma-informed practice and therapeutic interventions, as part of our commitment to creating Psychologically Informed Environments (PIE). Previous experience of working with people who are homeless or otherwise socially excluded, along with an understanding of safeguarding, would be an advantage. However, this is not essential—full training will be provided for applicants who demonstrate the right values, personal qualities, and commitment to supporting others.
In return, we offer you the opportunity to:
- Use and develop your experience within homelessness or related support environments
- Gain real job satisfaction in a challenging and rewarding role
- Build meaningful, trusting relationships with customers
- Receive comprehensive training in trauma-informed approaches, mental health, substance misuse, and housing services
- Work collaboratively with external agencies to access the best possible support for customers
BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures. As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation. BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.
Complex Needs Support Worker- Crisis and Emergency Accommodation Outreach (Salary:£25,029.28 - [...] in Plymouth employer: BCHA
BCHA is an exceptional employer that prioritises the well-being and professional development of its staff, offering comprehensive training in trauma-informed practices and mental health support. Located in Plymouth, our supportive work culture fosters meaningful relationships with customers, allowing you to make a tangible impact on their lives while enjoying job satisfaction in a rewarding role. Join us to be part of a dedicated team that collaborates with external agencies to provide the best possible support for those experiencing homelessness.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Needs Support Worker- Crisis and Emergency Accommodation Outreach (Salary:£25,029.28 - [...] in Plymouth
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at BCHA.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from BCHA!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like BCHA, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at BCHA or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Complex Needs Support Worker- Crisis and Emergency Accommodation Outreach (Salary:£25,029.28 - [...] in Plymouth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to BCHA:Before hitting send, make sure to tailor your application specifically to BCHA! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at BCHA
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
