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- Tasks: Drive sales by securing bookings for events and catering at a luxury hotel.
- Company: Frasers House, part of a prestigious Luxury Collection Hotel in Singapore.
- Benefits: Competitive salary, career growth, and opportunities to work in a vibrant hospitality environment.
- Why this job: Join a dynamic team and create unforgettable experiences for guests while boosting your career.
- Qualifications: High School Diploma or Hospitality Management Degree with 2 years of relevant experience.
- Other info: Engage in exciting events and collaborate with talented professionals in the hospitality industry.
The predicted salary is between 36000 - 60000 £ per year.
This position is accountable for soliciting, qualifying and converting Social, Residential, Non-Residential and Offsite segment booking business through both an established base of key accounts, key prospects as well as other new accounts. To anticipate and exceed guests' expectations and needs in planning and executing each event while ensuring the best return value for the hotel. Additionally, this position is active in the execution of the departmental marketing plan through participation in both the planning and hosting of sales activities.
CANDIDATE PROFILE
- High School Diploma or Hospitality Management Degree
- Minimum of 2 years of experience in hotel catering & planning or related F&B industry.
CORE WORK ACTIVITIES
- Solicit business through execution of actions outlined in the departmental marketing plan as well as solicitation practices.
- Solicit existing & new account base to generate additional bookings.
- Source for venues to engage hotel as official caterer and actively promote these venues to our guests.
- Create packages to help promote awareness in order to gain more market share.
- Prompt response (within 24 hours) to all forms of inquiries in an effort to capture additional market share.
- Solicit from and confirm with clients all information pertaining to the event they are planning and organize information for accurate handover to Service Manager once the account goes definite.
- Negotiate prices, prepare accurate quotes and then confirm by written contracts.
- Compulsory site inspection on venues for events including back & front of the venues.
- Upon turnover of a booking, coordinate and follow up with Chef, Stewarding & Banquet and other departments to ensure smooth delivery of hotel’s promised services.
- Organize and disseminate information to all departments through e-mails, memos, banquet event orders in a professional and timely manner.
- Liaise with Chef for developing and revising menus and overall costing.
- Collect 1st Deposit after signed contract.
- Adhere to schedule listed in contract.
- Active enrolment of members by promoting the benefits.
- Participate in Wedding Show and Adhoc Catering Sales Initiative projects.
- Actively compile competitive intelligence information.
- Initiate billing procedures, ensuring client credibility and that deposit and/or credit applications are received with adequate information and within an acceptable time frame.
- Submission of required reports by department in a timely manner.
- Compliance to Hotel’s standards at all times.
- Active participation in Departmental meetings, team building efforts and other like activities.
- Mandatory attendance in appropriate Catering & Events training.
- Maintain high quality of service standards required by the hotel and by the company.
- All other reasonable requests that are made by Director of Sales.
Senior Sales Manager (Reactive) - Frasers House, a Luxury Collection Hotel, Singapore employer: BCH HOTEL SINGAPORE
Contact Detail:
BCH HOTEL SINGAPORE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Manager (Reactive) - Frasers House, a Luxury Collection Hotel, Singapore
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers or attend interviews, let your passion for hospitality shine through. Share your experiences and how you can bring value to their team at Frasers House.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to hotels and express your interest in working with them. A friendly email or call can go a long way in making a memorable impression.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, and it’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at StudySmarter!
We think you need these skills to ace Senior Sales Manager (Reactive) - Frasers House, a Luxury Collection Hotel, Singapore
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and enthusiasm align with our mission at Frasers House. Share specific examples that highlight your dedication to exceeding guest expectations!
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Sales Manager role. We’re looking for someone who understands the nuances of hotel catering and planning, so highlight relevant experiences that showcase your skills in these areas.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points where possible to make it easy for us to see your key achievements and qualifications at a glance.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right people quickly. Plus, it’s super easy to do! Just follow the prompts and you’ll be on your way to joining our team.
How to prepare for a job interview at BCH HOTEL SINGAPORE
✨Know Your Stuff
Make sure you’re well-versed in the hotel’s offerings and the specific role of a Senior Sales Manager. Familiarise yourself with the luxury market, catering trends, and how to effectively engage clients. This knowledge will help you answer questions confidently and show your passion for the industry.
✨Showcase Your Experience
Prepare to discuss your previous experience in hotel catering and planning. Have specific examples ready that demonstrate your ability to solicit business, negotiate contracts, and manage events. Highlight any successful projects or initiatives you've led that align with the job description.
✨Be Client-Focused
Since this role is all about anticipating and exceeding guest expectations, think of ways to illustrate your client-centric approach. Share stories where you went above and beyond for clients, and how you ensured smooth delivery of services. This will show that you understand the importance of customer satisfaction.
✨Ask Smart Questions
Prepare thoughtful questions to ask during the interview. Inquire about the hotel’s marketing strategies, team dynamics, or upcoming events. This not only shows your interest in the role but also gives you insight into how you can contribute to the hotel's success.
