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- Tasks: Support the Sales team by coordinating proposals, contracts, and bookings for luxury events.
- Company: Frasers House, a prestigious Luxury Collection Hotel in Singapore.
- Benefits: Gain valuable experience in hospitality with opportunities for growth and development.
- Why this job: Join a dynamic team and enhance your skills in a luxury hotel environment.
- Qualifications: Diploma/Degree in Hospitality or related field; 1 year of relevant experience preferred.
- Other info: Engage in exciting projects and contribute to memorable guest experiences.
The predicted salary is between 28800 - 48000 £ per year.
Work in co-operation with the Sales team and co-ordinates the preparation and issuance of business proposals and contracts, and bookings for guestrooms and/or event venues. Proficient in the application of all sales and catering booking systems and processes to maintain customer profiles. Provide high level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data and also resolving guest issues.
PREFERRED QUALIFICATIONS
- Diploma/Degree in Hospitality management or related disciplines
- Minimum 1 year of relevant experience in Operations or Sales in service industry.
CORE WORK ACTIVITIES
- Attend to the general sales hotline and all incoming telephone calls within 3 rings
- Acts on guests’ requests, provides initial suggestions on sales enquiries
- Distributes sales leads immediately for responses within 24 hours
- Preparing sales related documents throughout the sales process (e.g. Proposal, Contracts, Corporate Rate Letters, Proforma invoice)
- Understands the systems and process of checking for the availability of guestrooms and event venues
- Proficient in the application of Delphi and Opera systems; maintenance and management of database, including the updating of daily revenues
- Communication and preparation of show room keys and checking of the show rooms
- Preparation / consolidation of overseas sales call schedule / appointments for Sales team
- Work on educational or familiarization groups in co-ordination with the Sales team
- Preparation, requisition and stock control of collateral, printed material, stationery, corporate gifts and promotional items
- Raising the sponsorship letters, vouchers and purchase requisition forms
- Participates in direct marketing assignments
- Assist with the preparation of new products and services as directed and provide guests with information
- Attend the sales-related meetings from time to time, and may be required to take minutes of meetings to be circulated accordingly.
- Other duties as assigned by Director of Sales or the management.
Sales Coordinator - Frasers House, a Luxury Collection Hotel, Singapore employer: BCH HOTEL SINGAPORE
Contact Detail:
BCH HOTEL SINGAPORE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator - Frasers House, a Luxury Collection Hotel, Singapore
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Frasers House or similar hotels. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales coordination. Think about your past experiences and how they relate to the role. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills with a portfolio! If you’ve got examples of proposals or reports you’ve worked on, bring them along. It’s a great way to demonstrate your expertise in sales processes and systems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Sales Coordinator - Frasers House, a Luxury Collection Hotel, Singapore
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Coordinator role. Highlight your experience in hospitality and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Skills: Don’t forget to mention your proficiency with booking systems like Delphi and Opera. If you've got experience with sales proposals or contracts, let us know! We love seeing candidates who can hit the ground running.
Be Professional Yet Personable: While we appreciate a professional tone, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with guests and colleagues alike, so a friendly touch can go a long way!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BCH HOTEL SINGAPORE
✨Know Your Sales Systems
Familiarise yourself with the Delphi and Opera systems mentioned in the job description. Be ready to discuss how you've used similar systems in the past or how you would approach learning them quickly.
✨Showcase Your Administrative Skills
Prepare examples of your experience in handling administrative tasks, such as preparing proposals and contracts. Highlight any specific tools or processes you've used to manage data and customer profiles effectively.
✨Demonstrate Your Communication Skills
Since you'll be attending sales meetings and handling guest inquiries, practice articulating your thoughts clearly. Think of scenarios where you resolved guest issues or communicated effectively with a team.
✨Research the Company Culture
Look into Frasers House and its values. Understanding their approach to luxury hospitality will help you align your answers with what they’re looking for, showing that you're not just a fit for the role but also for the company.
