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- Tasks: Drive sales by securing bookings for events and catering at a luxury hotel.
- Company: Frasers House, a prestigious Luxury Collection Hotel in Singapore.
- Benefits: Competitive salary, career growth, and opportunities to work in a vibrant hospitality environment.
- Why this job: Join a dynamic team and create unforgettable experiences for guests while enhancing your sales skills.
- Qualifications: High School Diploma or Hospitality Management Degree with 2 years of relevant experience.
- Other info: Engage in exciting events and collaborate with talented professionals in the hospitality industry.
The predicted salary is between 36000 - 60000 £ per year.
This position is accountable for soliciting, qualifying and converting Social, Residential, Non-Residential and Offsite segment booking business through both an established base of key accounts, key prospects as well as other new accounts. To anticipate and exceed guests' expectations and needs in planning and executing each event while ensuring the best return value for the hotel. Additionally, this position is active in the execution of the departmental marketing plan through participation in both the planning and hosting of sales activities.
Candidate Profile
- High School Diploma or Hospitality Management Degree
- Minimum of 2 years of experience in hotel catering & planning or related F&B industry.
Core Work Activities
- Solicit business through execution of actions outlined in the departmental marketing plan as well as solicitation practices.
- Solicit existing & new account base to generate additional bookings.
- Source for venues to engage hotel as official caterer and actively promote these venues to our guests.
- Create packages to help promote awareness in order to gain more market share.
- Prompt response (within 24 hours) to all forms of inquiries in an effort to capture additional market share.
- Solicit from and confirm with clients all information pertaining to the event they are planning and organize information for accurate handover to Service Manager once the account goes definite.
- Negotiate prices, prepare accurate quotes and then confirm by written contracts.
- Compulsory site inspection on venues for events including back & front of the venues.
- Upon turnover of a booking, coordinate and follow up with Chef, Stewarding & Banquet and other departments to ensure smooth delivery of hotel's promised services.
- Organize and disseminate information to all departments through e-mails, memos, banquet event orders in a professional and timely manner.
- Liaise with Chef for developing and revising menus and overall costing.
- Collect 1st Deposit after signed contract. Adhere to schedule listed in contract.
- Active enrolment of members by promoting the benefits.
- Participate in Wedding Show and Adhoc Catering Sales Initiative projects.
- Actively compile competitive intelligence information.
- Initiate billing procedures, ensuring client credibility and that deposit and/or credit applications are received with adequate information and within an acceptable time frame.
- Submission of required reports by department in a timely manner.
- Compliance to Hotel's standards at all times.
- Active participation in Departmental meetings, team building efforts and other like activities.
- Mandatory attendance in appropriate Catering & Events training.
- Maintain high quality of service standards required by the hotel and by the company.
- All other reasonable requests that are made by Director of Sales.
Senior Sales Manager (Reactive) - Frasers House, a Luxury Collection Hotel, Singapore in London employer: BCH HOTEL SINGAPORE
Contact Detail:
BCH HOTEL SINGAPORE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Manager (Reactive) - Frasers House, a Luxury Collection Hotel, Singapore in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your experience in catering and event planning to make a lasting impression.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to hotels or companies you admire. Express your interest and ask about potential opportunities – it shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you a better chance to stand out from the crowd.
We think you need these skills to ace Senior Sales Manager (Reactive) - Frasers House, a Luxury Collection Hotel, Singapore in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in hotel catering and planning. We want to see how you've successfully managed events and exceeded guest expectations in the past. Use specific examples to demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention how your background aligns with our needs at Frasers House, especially in soliciting and converting bookings.
Be Prompt and Professional: Since we value prompt responses, make sure your application is submitted on time and is well-organised. A neat and professional presentation can really make you stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BCH HOTEL SINGAPORE
✨Know Your Stuff
Make sure you’re well-versed in the hotel industry, especially in catering and event planning. Brush up on your knowledge about Frasers House and its offerings, as well as current trends in luxury hospitality. This will show that you’re genuinely interested and prepared.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your success in soliciting and converting bookings. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see how you can add value.
✨Be Ready to Discuss Strategy
Since this role involves executing a departmental marketing plan, be ready to discuss your approach to generating new business. Think about how you would create packages or promotions to attract clients and be prepared to share your ideas during the interview.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the hotel's goals, challenges, and team dynamics. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
