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- Tasks: Support the Sales team by coordinating proposals, contracts, and bookings for luxury events.
- Company: Frasers House, a prestigious Luxury Collection Hotel in Singapore.
- Benefits: Gain valuable experience in hospitality with opportunities for growth and development.
- Why this job: Join a dynamic team and enhance your skills in a luxury hotel environment.
- Qualifications: Diploma/Degree in Hospitality or related field; 1 year of relevant experience preferred.
- Other info: Engage in exciting projects and contribute to memorable guest experiences.
The predicted salary is between 30000 - 42000 £ per year.
Work in co-operation with the Sales team and co-ordinates the preparation and issuance of business proposals and contracts, and bookings for guestrooms and/or event venues. Proficient in the application of all sales and catering booking systems and processes to maintain customer profiles. Provide high level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data and also resolving guest issues.
PREFERRED QUALIFICATIONS
- Diploma/Degree in Hospitality management or related disciplines
- Minimum 1 year of relevant experience in Operations or Sales in service industry.
CORE WORK ACTIVITIES
- Attend to the general sales hotline and all incoming telephone calls within 3 rings
- Acts on guests’ requests, provides initial suggestions on sales enquiries
- Distributes sales leads immediately for responses within 24 hours
- Preparing sales related documents throughout the sales process (e.g. Proposal, Contracts, Corporate Rate Letters, Proforma invoice)
- Understands the systems and process of checking for the availability of guestrooms and event venues
- Proficient in the application of Delphi and Opera systems; maintenance and management of database, including the updating of daily revenues
- Communication and preparation of show room keys and checking of the show rooms
- Preparation / consolidation of overseas sales call schedule / appointments for Sales team
- Work on educational or familiarization groups in co-ordination with the Sales team
- Preparation, requisition and stock control of collateral, printed material, stationery, corporate gifts and promotional items
- Raising the sponsorship letters, vouchers and purchase requisition forms
- Participates in direct marketing assignments
- Assist with the preparation of new products and services as directed and provide guests with information
- Attend the sales-related meetings from time to time, and may be required to take minutes of meetings to be circulated accordingly.
- Other duties as assigned by Director of Sales or the management.
Sales Coordinator - Frasers House, a Luxury Collection Hotel, Singapore in London employer: BCH HOTEL SINGAPORE
Contact Detail:
BCH HOTEL SINGAPORE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator - Frasers House, a Luxury Collection Hotel, Singapore in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Frasers House or similar hotels. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales coordination. Think about your past experiences and how they relate to the role. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills with a portfolio! If you’ve worked on proposals or contracts before, gather examples to demonstrate your expertise. It’s a great way to visually showcase what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Sales Coordinator - Frasers House, a Luxury Collection Hotel, Singapore in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and enthusiasm align with our values at Frasers House.
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Coordinator role. Highlight relevant experience in sales and operations, and don’t forget to mention your familiarity with systems like Delphi and Opera!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at BCH HOTEL SINGAPORE
✨Know Your Sales Systems
Familiarise yourself with Delphi and Opera systems before the interview. Being able to discuss your experience or knowledge of these systems will show that you’re ready to hit the ground running.
✨Prepare for Role-Specific Questions
Anticipate questions related to sales processes, proposal preparation, and guest relations. Think of specific examples from your past experience that demonstrate your skills in these areas.
✨Show Your Team Spirit
Since this role involves working closely with the Sales team, be prepared to discuss how you collaborate with others. Share examples of successful teamwork and how you contribute to a positive work environment.
✨Bring Your A-Game for Administrative Tasks
Highlight your organisational skills and attention to detail. Be ready to talk about how you manage multiple tasks, such as preparing reports and handling sensitive data, while maintaining accuracy and efficiency.
