F&B Service Lead — Upsell & Guest Experience

F&B Service Lead — Upsell & Guest Experience in London

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch service, take orders, and ensure a fantastic dining experience.
  • Company: A leading hotel in Singapore known for its exceptional hospitality.
  • Benefits: Competitive pay, flexible hours, and opportunities for growth.
  • Why this job: Join a vibrant team and make guests' dining experiences unforgettable.
  • Qualifications: High school graduate with at least one year of restaurant experience.
  • Other info: Dynamic work environment with a focus on guest satisfaction.

The predicted salary is between 24000 - 36000 £ per year.

A prominent hotel in Singapore is looking for a dedicated individual to provide exceptional customer-focused service in the restaurant.

Responsibilities include:

  • Taking and delivering orders
  • Preparing setups
  • Ensuring compliance with safety and service standards

The ideal candidate is a high school graduate with at least one year of experience in restaurant food service. Join our dynamic team to enhance the guest experience.

F&B Service Lead — Upsell & Guest Experience in London employer: BCH HOTEL SINGAPORE

As a leading hotel in Singapore, we pride ourselves on fostering a vibrant work culture that prioritises employee growth and development. Our team members enjoy competitive benefits, a supportive environment, and the opportunity to enhance their skills while delivering exceptional service to our guests. Join us to be part of a dynamic team where your contributions truly matter and where you can thrive in the hospitality industry.
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Contact Detail:

BCH HOTEL SINGAPORE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land F&B Service Lead — Upsell & Guest Experience in London

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you.

Tip Number 2

Practice your pitch! When you get the chance to meet potential employers, be ready to talk about your experience and how you can enhance the guest experience. Confidence is key!

Tip Number 3

Show up in person! If you can, visit the hotel and ask to speak with the manager. A friendly face can make a lasting impression and show your enthusiasm for the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace F&B Service Lead — Upsell & Guest Experience in London

Customer Service
Order Taking
Food Preparation
Safety Compliance
Service Standards
Teamwork
Communication Skills
Attention to Detail
Problem-Solving Skills
Guest Experience Enhancement

Some tips for your application 🫡

Show Your Passion for Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about enhancing the guest experience and making every visit memorable.

Highlight Relevant Experience: Make sure to detail any previous roles in food service or hospitality. We’re looking for candidates with at least a year of experience, so don’t be shy about showcasing your skills and achievements in this area.

Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your background aligns with the responsibilities listed, like taking orders and ensuring safety standards. It shows us you’ve done your homework!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you’re considered for this exciting opportunity in our dynamic team.

How to prepare for a job interview at BCH HOTEL SINGAPORE

Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special offerings. This will not only help you answer questions confidently but also show your genuine interest in enhancing the guest experience.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to upsell and create memorable moments for guests will set you apart.

Dress the Part

Make sure to dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the hospitality industry, which is crucial for a role focused on guest experience.

Ask Insightful Questions

Prepare thoughtful questions about the restaurant's approach to guest service and upselling strategies. This shows that you're not just interested in the job, but also in contributing to the team's success.

F&B Service Lead — Upsell & Guest Experience in London
BCH HOTEL SINGAPORE
Location: London

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