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For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage food and beverage orders.
- Company: Frasers House, a luxury hotel offering a vibrant work environment.
- Benefits: Competitive pay, training opportunities, and a chance to work in a luxury setting.
- Why this job: Join a dynamic team and enhance your hospitality skills in a luxury environment.
- Qualifications: High school diploma and at least 1 year of restaurant experience.
- Other info: Opportunity for career growth in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
This position is responsible for delivering exceptional customer focused service under the direction of the Restaurant Manager or Supervisor, through adherence to local hotel policies and procedures. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
PREFERRED QUALIFICATION
- High school graduate
- At least 1 year experience in restaurant food service
CORE WORK ACTIVITIES
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables and/or rooms
- Communicates to his / her superior any difficulties, guest comments and other relevant information
- Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
- Food and beverage stock is stored in relation to hotel procedures
- Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
F&B Service Captain - Frasers House, a Luxury Collection Hotel, Singapore in London employer: BCH HOTEL SINGAPORE
Contact Detail:
BCH HOTEL SINGAPORE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Service Captain - Frasers House, a Luxury Collection Hotel, Singapore in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on a position at a luxury hotel like Frasers House.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as an F&B Service Captain. This will help you shine during interviews and show that you can deliver exceptional service.
✨Tip Number 3
Research the hotel and its brand standards. Knowing the ins and outs of Frasers House will not only impress your interviewers but also help you align your answers with their values and expectations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace F&B Service Captain - Frasers House, a Luxury Collection Hotel, Singapore in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in food service. We want to see how you've delivered exceptional customer service in the past, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for the F&B Service Captain role. Mention specific skills or experiences that align with our brand standards and local policies – it’ll make you stand out!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at BCH HOTEL SINGAPORE
✨Know Your Menu
Familiarise yourself with the restaurant's menu and any signature dishes. This shows your enthusiasm for the role and helps you answer questions about food and beverage offerings confidently.
✨Customer Service Scenarios
Prepare for situational questions by thinking of examples from your past experience where you delivered exceptional customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a guest.
✨Understand Compliance Standards
Brush up on local health and safety regulations, as well as responsible alcohol service guidelines. Being knowledgeable about these will demonstrate your commitment to maintaining high standards in the workplace.
✨Dress to Impress
Since this is a luxury hotel, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the brand's image and your readiness to represent it.
