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- Tasks: Supervise service delivery and ensure high-quality dining experiences for guests.
- Company: Frasers House, a Luxury Collection Hotel in Singapore, known for excellence.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Join a luxury hotel and lead a passionate team in delivering exceptional service.
- Qualifications: Diploma in Hotel Management or related field with supervisory experience preferred.
- Other info: Dynamic role with opportunities to innovate and enhance guest experiences.
The predicted salary is between 36000 - 60000 £ per year.
Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
Preferred Qualifications
- Diploma in Hotel Management, Food & Beverage, or related field.
- 2 years related experience or an equivalent combination of education and experience.
- Supervisory experience preferred.
Core Work Activities
- Supervise cash handling and banking procedures.
- Work with superior in the preparation and management of the department’s budget and be aware of financial targets.
- Assist in conducting shift briefings to ensure hotel activities and operational requirements are known.
- Assist with opening and closing duties, cash handling, and daily reconciliation.
- Collaborate with the management team to implement service improvements and promotional initiatives.
- Maintain a clean, organized, and welcoming environment for guests and staff.
- Assist with menu and wine list creation.
- Establish and instruct staff in cash security procedures.
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
- Supervise and support the front-of-house team, ensuring exceptional customer service at all times.
- Assist in training, scheduling, and evaluating restaurant staff performance.
- Monitor inventory levels and coordinate with the kitchen and bar to ensure smooth operations.
- Handle customer inquiries, feedback, and complaints in a professional and efficient manner.
F&B Service Supervisor - Frasers House, a Luxury Collection Hotel, Singapore employer: BCH HOTEL SINGAPORE
Contact Detail:
BCH HOTEL SINGAPORE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Service Supervisor - Frasers House, a Luxury Collection Hotel, Singapore
✨Tip Number 1
Network like a pro! Reach out to folks in the F&B industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience in supervising teams or managing budgets, be ready to share specific examples during interviews. We want to hear how you’ve made a difference in previous roles.
✨Tip Number 3
Research the hotel! Knowing Frasers House’s values and service standards will help you tailor your responses in interviews. It shows you’re genuinely interested and ready to fit into their culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive listings that you won’t find elsewhere. Don’t miss out!
We think you need these skills to ace F&B Service Supervisor - Frasers House, a Luxury Collection Hotel, Singapore
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the food and beverage industry shine through. We want to see how your experiences align with our commitment to exceptional service and quality.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the F&B Service Supervisor role. Highlight relevant experience, especially any supervisory roles or achievements that demonstrate your ability to lead a team effectively.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the position. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at BCH HOTEL SINGAPORE
✨Know Your Menu Inside Out
Make sure you’re familiar with the menu items and any special offerings. Being able to discuss the dishes, their ingredients, and how they’re prepared will show your passion for food and beverage service.
✨Demonstrate Leadership Skills
As a supervisor, you’ll need to showcase your ability to lead a team. Prepare examples of how you’ve successfully managed staff in the past, handled conflicts, or improved service standards.
✨Understand Compliance and Safety Regulations
Brush up on local health and safety regulations relevant to the hospitality industry. Be ready to discuss how you’ve ensured compliance in previous roles, as this is crucial for maintaining high standards.
✨Showcase Your Customer Service Skills
Prepare to share specific instances where you’ve gone above and beyond for guests. Highlighting your ability to handle complaints and feedback professionally will demonstrate your commitment to exceptional service.
