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- Tasks: Deliver exceptional customer service and manage food and beverage orders.
- Company: Frasers House, a Luxury Collection Hotel in Singapore.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Why this job: Join a luxury hotel team and enhance your hospitality skills.
- Qualifications: High school graduate with at least 1 year of restaurant experience.
- Other info: Be part of a vibrant team in a prestigious setting.
The predicted salary is between 24000 - 36000 £ per year.
This position is responsible for delivering exceptional customer focused service under the direction of the Restaurant Manager or Supervisor, through adherence to local hotel policies and procedures.
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
PREFERRED QUALIFICATION- High school graduate
- At least 1 year experience in restaurant food service
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables and/or rooms
- Communicates to his / her superior any difficulties, guest comments and other relevant information
- Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
- Food and beverage stock is stored in relation to hotel procedures
- Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
F&B Service Captain - Frasers House, a Luxury Collection Hotel, Singapore employer: BCH HOTEL SINGAPORE
Contact Detail:
BCH HOTEL SINGAPORE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Service Captain - Frasers House, a Luxury Collection Hotel, Singapore
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice your interview skills! Mock interviews with a friend can help you feel more confident. Focus on showcasing your customer service experience and how you handle difficult situations.
✨Tip Number 3
Dress to impress! When you go for an interview, make sure you look sharp and professional. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace F&B Service Captain - Frasers House, a Luxury Collection Hotel, Singapore
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering top-notch customer service. We want to see how you've gone above and beyond for guests in your previous roles, so share those stories!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can connect their experience to our needs.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to the good stuff about why you’d be a great fit for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at Frasers House!
How to prepare for a job interview at BCH HOTEL SINGAPORE
✨Know Your Menu
Familiarise yourself with the restaurant's menu and any signature dishes. This shows your enthusiasm for the role and helps you answer questions about food and beverage pairings confidently.
✨Customer Service Scenarios
Prepare for situational questions by thinking of examples from your past experience where you delivered exceptional customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a guest.
✨Dress to Impress
Since you're applying for a luxury hotel, make sure to dress smartly for the interview. A polished appearance reflects your understanding of the brand's standards and the importance of presentation in the F&B industry.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the hotel's service philosophy or team dynamics. This not only shows your interest in the position but also gives you a chance to assess if the company culture aligns with your values.
