At a Glance
- Tasks: Welcome guests, recommend food and drink, and ensure top-notch service.
- Company: Frasers House, a Luxury Collection Hotel in Singapore.
- Benefits: Gain valuable experience in a luxury setting with potential for growth.
- Why this job: Create unforgettable dining experiences and connect with diverse guests.
- Qualifications: 1 year of restaurant experience and a high school diploma.
- Other info: Join a dynamic team in a prestigious hotel environment.
The predicted salary is between 20000 - 30000 £ per year.
Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Service Attendant, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.
PREFERRED QUALIFICATIONS
- At least 1 year experience in restaurant food service
- High school graduate and above
CORE WORK ACTIVITIES
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables and/or rooms
- Communicates to his/her superior any difficulties, guest comments and other relevant information
- Attends and participates in training sessions as scheduled
- Grooming is impeccable and in accordance with Hotel standards
- Outlet equipment is clean, polished, sorted and stored
- Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
- Food orders are taken and processed accurately
- Coffee and tea is served hot and in accordance with standard
- Working areas are cleaned and re-set quickly
F&B Service Attendant - Frasers House, a Luxury Collection Hotel, Singapore employer: BCH HOTEL SINGAPORE
Contact Detail:
BCH HOTEL SINGAPORE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Service Attendant - Frasers House, a Luxury Collection Hotel, Singapore
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Frasers House and its values. This way, you can tailor your conversation to show how you fit into their culture and what you can bring to the table.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in food service.
✨Tip Number 3
Show off your personality! As a Service Attendant, your ability to connect with guests is key. Be yourself during the interview and let your passion for customer service shine through.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team at Frasers House.
We think you need these skills to ace F&B Service Attendant - Frasers House, a Luxury Collection Hotel, Singapore
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a little about your passion for food and service – it’ll make your application stand out.
Tailor Your Experience: Make sure to highlight your relevant experience in food service. If you've got a year or more under your belt, tell us about the roles you've had and how they relate to what we’re looking for. Specific examples can really help us picture you in the role!
Attention to Detail: We love candidates who pay attention to detail. Make sure your application is free from typos and errors. A polished application reflects the high standards we uphold at Frasers House, so take your time to review it before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at BCH HOTEL SINGAPORE
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including food and drink options. Being able to recommend dishes and converse about wine will show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you provided exceptional customer service. Highlight how you tailored experiences to meet guests' needs, as this is crucial for a Service Attendant.
✨Dress to Impress
Grooming is key in the hospitality industry. Make sure you present yourself impeccably, reflecting the high standards of the hotel. This will demonstrate your understanding of the role and its expectations.
✨Ask Thoughtful Questions
Prepare some insightful questions about the hotel's service philosophy or training opportunities. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.