At a Glance
- Tasks: Coordinate sales activities and manage schedules for a dynamic sales team.
- Company: Join a diverse and inclusive team at BCG Expand, a leader in business intelligence.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Immediate vacancy; apply now to join a vibrant and collaborative environment.
- Why this job: Be the backbone of our sales team and make a real impact on client engagement.
- Qualifications: Experience in sales coordination or executive support, with strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
About Us
BCG Expand is a specialist firm providing unique data-driven business intelligence as a trusted advisor to senior executives across the world’s leading financial services firms. Expand’s activities are focused on data benchmarking in technology, operations, FinTech and market data, with expertise around strategic cost and human resourcing benchmarking in wholesale finance.
Founded in 2001 as an independent research boutique, Expand is a wholly owned subsidiary of the Boston Consulting Group, headquartered in London and with offices in Singapore, New York, Frankfurt, Mumbai and Toronto. At Expand we’re proud of our friendly, inclusive and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients’ needs and maintain our professional, supportive and entrepreneurial working culture that we all enjoy.
The Sales Coordination Manager plays a critical role at the heart of Expand’s commercial operations, ensuring the sales team runs efficiently and effectively. This is a highly organised, client-facing support role that requires outstanding interpersonal skills, impeccable attention to detail, and the ability to manage a busy, fast-moving schedule across multiple time zones.
The successful candidate will serve as a key point of contact for diary management, relationship coordination, and outreach support – working closely with senior leadership and the broader sales team to facilitate new business development and client engagement activities.
Key Responsibilities
- Meeting & Calendar Management: Book and coordinate meetings on behalf of the sales team, including proactive engagement with Executive Assistants and gatekeepers at client and prospect organisations. Plan and manage attendee logistics for roundtable (RT) sessions, ensuring the right mix of senior participants and smooth pre-event communication. Coordinate travel itineraries and meeting schedules for Management Team (MT) trips to key financial hubs including Paris and New York. Maintain an accurate and up-to-date view of the sales pipeline and upcoming engagements.
- CRM & Data Management: Keep our CRM up to date with contact information, meeting notes, activity logs, and pipeline status on a regular basis. Ensure data hygiene across the CRM, identifying gaps or inaccuracies and resolving them proactively. Generate reports and summaries from the CRM to support sales team planning and review meetings.
- Outreach & Business Development Support: Draft tailored outreach emails to cold and warm leads, ensuring all communications include accurate contact names and details. Research areas of professional interest and recent activity for target contacts to personalise outreach and maximise engagement rates. Support the sales team in identifying new leads and compiling targeted prospect lists aligned to Expand’s core client base in financial services.
Job Requirements
- Prior experience in a sales coordination, executive assistant, or business development support role.
- Demonstrable experience managing complex diaries and scheduling across senior stakeholders.
- Familiarity with a CRM platform (Freshsales, Salesforce, HubSpot or similar).
- Excellent written English with experience drafting professional outreach or client communications.
- Highly punctual and organised, with an ability to stay on top of multiple moving priorities simultaneously.
- Exceptional attention to detail – errors in contact names, meeting times or CRM data are taken seriously in this role.
- A warm, confident communicator who can build genuine rapport with Executive Assistants, PAs and senior contacts at client organisations.
- Positive, can-do attitude with a proactive approach to problem solving and a willingness to go the extra mile.
- Collaborative team player who works well across functions and is comfortable supporting senior stakeholders.
- Discretion and professionalism when handling sensitive commercial information.
Apply Now
This is an immediate vacancy, and early application would be an advantage. Please email your CV and cover letter, telling us why you are excited about this role and consider yourself to be a good fit for it, to careers@expandresearch.com quoting reference UKSALCM. Please also include your desired salary and confirmation that you are permitted to work in the UK, along with your notice period / available start date.
At Expand we’re proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a global growing business, understand our clients’ needs and create a welcoming culture for us all to enjoy.
Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. If you’re a quick learner, conscientious and friendly, you might be just the person we’re looking for.
By submitting your personal information, which could include a job application, you give Expand and BCG permission to process, screen and store it for the purposes of the recruitment process. Your personal information will not be shared with any other parties except as set out in our privacy policy.
Sales Coordination Manager employer: BCG Expand
At BCG Expand, we pride ourselves on fostering a friendly and inclusive work environment that values diversity of thought and perspective. As a Sales Coordination Manager, you will benefit from our supportive culture, opportunities for professional growth, and the chance to work alongside senior executives in a dynamic, global setting. With our headquarters in London and a commitment to employee development, Expand offers a unique platform for meaningful and rewarding employment in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordination Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even through mutual contacts. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since we value diversity and collaboration. Tailor your responses to show how you fit right in with our team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind. Plus, it shows your enthusiasm for the role and the company.
✨Tip Number 4
Don’t hesitate to apply through our website! We love seeing applications directly from candidates who are excited about joining us at Expand. It’s a great way to stand out!
We think you need these skills to ace Sales Coordination Manager
Some tips for your application 🫡
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Sales Coordination Manager role. Highlight your relevant experience in sales coordination or executive support, and don’t forget to mention your skills in managing complex diaries and CRM platforms.
Show Off Your Communication Skills:Since this role involves a lot of client-facing interactions, it’s crucial to demonstrate your excellent written English. Use clear, professional language in your application, and maybe even include a brief example of a successful outreach email you’ve crafted in the past.
Be Detail-Oriented:Attention to detail is key for this position. Double-check your application for any typos or errors, especially in names and dates. This will show us that you take pride in your work and understand the importance of accuracy.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen on joining our team at Expand!
How to prepare for a job interview at BCG Expand
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Coordination Manager role. Familiarise yourself with the key responsibilities like diary management and CRM data handling. This will help you articulate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires impeccable attention to detail and the ability to manage multiple priorities, prepare examples from your past experiences that demonstrate your organisational prowess. Think about times when you successfully coordinated complex schedules or managed logistics for events.
✨Communicate Warmly and Confidently
As a client-facing role, it’s crucial to convey warmth and confidence during your interview. Practice your communication style to ensure you come across as approachable and professional. Remember, building rapport is key!
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Prepare scenarios where you had to think on your feet or resolve conflicts, especially in a fast-paced environment. This will show them you can thrive under pressure.
