Senior Event Solutions Consultant in Fleet

About the Company

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behaviour for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 60+ countries, our team of 2,000+ people are committed to sustainability and driving success for our customers, business and ourselves.

Position: Senior Event Solutions Consultant – Delegate Management Team

We are looking for a Senior Event Solutions Consultant to lead the technical delivery of client solutions across registration platforms, websites, communications, and integrations.

Responsibilities

• Lead the end-to-end design, configuration, testing, and delivery of event technology solutions across multiple concurrent projects.
• Act as the senior subject matter expert across delegate management and event technology platforms such as Cvent, RainFocus, Swoogo, Certain and GRIP.
• Translate client requirements into efficient, innovative and scalable technical solutions, troubleshooting complex issues and supporting delivery where needed.
• Partner with clients, Sales, Operations and internal stakeholders to ensure seamless execution, strong communication and high levels of client satisfaction.
• Support commercial success through accurate scoping, solution design, pre-sales support, optimisation opportunities and continuous improvement initiatives.
• Deliver registration, delegate management or event technology solutions in a client-facing environment.
• Manage complex technical projects and balance multiple priorities while maintaining quality and attention to detail.
• Work consultatively with clients to understand requirements and lead technical workshops, discussions and demonstrations.
• Use event technology platforms and understand integrations, APIs, reporting, data management and system configuration.
• Communicate clearly with stakeholders, solve problems effectively and contribute to commercially successful outcomes.

Preferred Experience

• Experience in a senior or lead role with ownership of stakeholders, clients and technical delivery.
• Experience supporting pre-sales activity, RFP responses and technical proposal development.
• Experience mentoring junior team members and contributing to best practice, documentation and process improvement.

Requirements

• This is a hybrid role that requires 2/3 days a week in the BCD Fleet office.
• Our standard working hours are 9.00 – 17.30 with an hour break.
• You must have the right to work in the UK.
• You must be willing and able to travel in the UK and overseas.

Benefits & Perks

• Flexible Working: We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
• Room to Grow: Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
• Everyone has a voice: We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
• Make your move: The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career – there’s always room to move.
• Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

Company Culture

We are positive. You’ll love it. It starts from the top – our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.