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- Tasks: Provide bespoke travel support to high-profile clients in the Media & Entertainment industry.
- Company: Join BCD Travel, a leading global travel management company with over 40 years of experience.
- Benefits: Enjoy flexible working hours, generous vacation days, and exclusive travel industry perks.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and a great work-life balance.
- Qualifications: Experience in the travel industry preferred; strong customer service and problem-solving skills required.
- Other info: Remote work options available; we celebrate diversity and encourage all to apply.
The predicted salary is between 36000 - 60000 £ per year.
We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today!
VIP Travel Agent, Media & Entertainment (Hybrid)Full time, London, United Kingdom
Are you passionate about delivering exceptional, high touch travel support to high profile clients? Do you thrive in fast‐paced, dynamic environments where attention to detail and proactive thinking are essential? Join our team as a VVIP Travel Agent, supporting executive‐level travellers within the Media & Entertainment sector.
As a VIP Travel Agent, you will be the primary point of contact for elite travellers, managing travel requests via phone, email, and other channels. This position operates on a 24/7 support model, requiring ongoing monitoring of flights to ensure VVIP passengers arrive safely and are seamlessly met by their pre‐arranged ground transport.
This role involves handling complex itineraries, offering tailored travel consultation, and thinking creatively to deliver smooth and exceptional experiences—even when plans shift unexpectedly.
You may also be required to support private jet arrangements, liaising with operators and coordinating bespoke aviation requirements for high‐profile clients.
Responsibilities
Provide world‐class, high‐touch service to VIP and VVIP travellers
Manage incoming travel requests accurately and efficiently using BCD Travel tools and systems
Search, book, and confirm travel across air, hotel, rail, and ground transport
Monitor flights 24/7, ensuring on‐time tracking, smooth arrivals, and chauffeur meet and greet coordination
Support private jet servicing where required, including working with charter operators and aviation partners
Offer expert guidance on client travel policy and provide professional consultation
Ensure full compliance with UK and international travel regulations, including passports, visas, APIS, security requirements, airline policies
Maintain strong knowledge of travel supplier rules, global booking processes, and Media & Entertainment travel needs
Demonstrate a can‐do attitude, thinking outside the box to resolve complex or time‐sensitive issues
About You
Proven experience supporting VIP or executive‐level travellers
Strong understanding of the travel industry, procedures, and operational workflows
High proficiency in GDS Sabre
Excellent verbal and written communication skills
Ability to stay calm under pressure and deliver solutions quickly
Comfortable working within a 24/7 operational structure, including monitoring out‐of‐hours situations when needed
Discreet, reliable, and professional when dealing with high‐profile clients
A flexible problem‐solver with initiative and creativity
About BCD Media & EntertainmentWe are the Media & Entertainment division of BCD Travel, one of the world\’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment\’s notice!
What We Offer YouAt BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work‐life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About UsBCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD\’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.
Resources
https://www.bcdtravel.com/blog/
https://www.linkedin.com/company/bcd-travel/
https://www.instagram.com/bcdtravel/
https://www.facebook.com/bcdtravel/
You\’ll be offered
Flexible working hours and work‐from‐home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated
Ready to join the journey?Apply now! We\’re dedicated to building a diverse, inclusive and authentic workplace. If you\’re excited about a role, but your experience doesn\’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
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VIP Travel Consultant, Media & Entertainment employer: BCD Travel
Contact Detail:
BCD Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Travel Consultant, Media & Entertainment
✨Tip Number 1
Familiarise yourself with the latest trends in the Media & Entertainment industry. Understanding the specific needs and preferences of high-profile clients will give you an edge during interviews, showcasing your passion and knowledge.
✨Tip Number 2
Network with professionals in the travel and entertainment sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities at BCD Travel.
✨Tip Number 3
Brush up on your skills with travel industry systems like Sabre and Amadeus. Consider taking online courses or tutorials to demonstrate your commitment to mastering these tools, which are crucial for the role.
✨Tip Number 4
Prepare for situational questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully managed multiple priorities or resolved issues under pressure, as this is key for a VIP Travel Consultant.
We think you need these skills to ace VIP Travel Consultant, Media & Entertainment
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry, especially any roles involving VIP or bespoke services. Use keywords from the job description to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service to high-profile clients. Mention specific examples of how you've gone above and beyond in previous roles to meet client needs.
Highlight Relevant Skills: Emphasise your skills in travel systems like Sabre and Amadeus, as well as your ability to handle multiple priorities. Provide examples of how you've successfully navigated challenges in fast-paced environments.
Showcase Your Knowledge: Demonstrate your understanding of the media and entertainment industry, as well as your knowledge of worldwide geography. This will show that you are well-prepared to cater to the unique needs of VIP clients.
How to prepare for a job interview at BCD Travel
✨Showcase Your Bespoke Service Skills
As a VIP Travel Consultant, you'll need to demonstrate your ability to provide tailored, high-end service. Prepare examples of how you've gone above and beyond for clients in the past, especially in fast-paced environments.
✨Know Your Travel Systems
Familiarise yourself with travel industry systems like Sabre and Amadeus. Be ready to discuss your experience with these tools and how they can enhance your efficiency in managing travel requests.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about challenging situations you've faced in previous roles. Prepare to share specific instances where you successfully resolved issues for clients, showcasing your calm and solutions-oriented approach.
✨Research the Company and Industry
Understand BCD Travel's position in the Media & Entertainment sector. Familiarise yourself with recent trends and challenges in the travel industry, especially those affecting VIP clients, to show your proactive nature and industry knowledge.