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- Tasks: Manage client relationships and source amazing venues for events.
- Company: Global events agency with a focus on exceptional service.
- Benefits: 25 days holiday, discounts, and a hybrid work model.
- Why this job: Join a dynamic team and make events unforgettable!
- Qualifications: Venue knowledge, strong communication, and negotiation skills.
- Other info: Mentorship opportunities and flexible shift patterns.
The predicted salary is between 30000 - 40000 £ per year.
A global events agency is seeking a Service Delivery Manager to take ownership of client relationships and provide venue sourcing services. You will mentor team members and ensure exceptional service levels while developing venue destination knowledge.
Candidates should have proven venue knowledge, strong communication skills, and negotiation experience. This hybrid role requires 3 days a week in the Derby office, with various shift patterns.
Competitive benefits include 25 days of holiday and discounts.
Venue Sourcing & Client Services Specialist employer: BCD Travel
Contact Detail:
BCD Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Sourcing & Client Services Specialist
✨Tip Number 1
Network like a pro! Reach out to industry contacts and let them know you're on the hunt for a Venue Sourcing & Client Services Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its venue offerings. Show us that you’re not just another candidate; demonstrate your passion for the events industry and how your venue knowledge can elevate their service delivery.
✨Tip Number 3
Practice your negotiation skills! Since this role requires strong negotiation experience, consider role-playing scenarios with friends or mentors. This will help you feel more confident when discussing terms with potential clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Venue Sourcing & Client Services Specialist
Some tips for your application 🫡
Show Off Your Venue Knowledge: Make sure to highlight your experience with venue sourcing in your application. We want to see how well you know the ins and outs of different venues, so don’t hold back on sharing specific examples!
Communicate Clearly: Strong communication skills are key for this role. When writing your application, keep it clear and concise. Use straightforward language and make sure your passion for client service shines through!
Demonstrate Your Negotiation Skills: We’re looking for someone who can negotiate like a pro! Include any relevant experiences where you’ve successfully negotiated deals or resolved conflicts. This will show us you have what it takes to excel in this position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at BCD Travel
✨Know Your Venues
Make sure you brush up on your venue knowledge before the interview. Research popular venues in Derby and their unique features, as well as any recent trends in the events industry. This will show that you're not just familiar with venues but also passionate about them.
✨Showcase Your Communication Skills
Prepare to demonstrate your strong communication skills during the interview. Think of examples where you've successfully managed client relationships or resolved conflicts. Practising these scenarios can help you articulate your experience clearly and confidently.
✨Master the Art of Negotiation
Since negotiation is key in this role, be ready to discuss your past experiences. Prepare a couple of stories where you successfully negotiated terms or prices, highlighting your strategies and outcomes. This will illustrate your capability in handling challenging situations.
✨Understand the Hybrid Work Model
As this role requires a hybrid work model, be prepared to discuss how you manage your time and productivity in both office and remote settings. Share your strategies for staying organised and maintaining communication with team members, which will show your adaptability.