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- Tasks: Connect clients with the perfect venues for their events while exceeding expectations.
- Company: BCD Meetings & Events is a global leader in innovative meeting and event planning.
- Benefits: Enjoy flexible working, life assurance, gym discounts, and 23 days holiday plus bank holidays.
- Why this job: Join a supportive team that values growth, collaboration, and making a real impact.
- Qualifications: Strong background in venue sourcing and excellent negotiation skills are essential.
- Other info: This hybrid role requires 3 days in the London office and offers opportunities for travel.
The predicted salary is between 28800 - 42000 £ per year.
About Us:At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world\’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E\’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can\’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
See what life is about at BCD M&E at bcdme.com/careers
About the role:We are looking for a Venue Find Consultant. This full‐time role is at the forefront of client interaction, you\’ll harness your expertise in both international and UK venue sourcing, contracting, and negotiating. Your responsibilities will include understanding client needs for meetings and events, identifying the ideal venue that aligns with their requirements, securing the best prices within budget, and consistently delivering solutions that surpass expectations.
If you have a strong background in venue sourcing and a track record of successful negotiations, this role offers the chance to make a significant impact.
Interested? Let\’s explore further.
As a Venue Find Consultant, you will:
Elevate client experiences by providing a proactive, high‐quality service. This involves understanding and exceeding customer service expectations, and being proficient in all necessary systems and processes to align with client requirements.
Continue to develop your knowledge of venue destinations through positive engagement with key suppliers, participation in familiarisation trips, destination workshops, and webinars as needed.
Collaborate effectively within the team to devise and implement the best solutions for our clients, ensuring they receive comprehensive support throughout their journey with BCD Meetings and Events. This includes working closely with other departments, such as finance, to manage invoicing and financial transactions smoothly and efficiently.
Assist the Team Manager as required on various matters including monitoring customer service levels and quality assurance. Also, you will assist with training and development of the consultants by sharing your knowledge and experience.
Consistently apply and demonstrate venue and destination knowledge to all customers. Also be willing to continuously develop and expand your knowledge of the meetings & events industry, with both suppliers and destinations.
You\’re good at:
Staying up to date with the latest meetings and events venues both within the UK and internationally.
Demonstrating a flexible and proactive work ethic, adept at managing multiple priorities and projects. You are resilient under pressure and excel in customer interactions, whether it be via phone, email, or in person.
Utilising MS Office, especially Excel, and showing proficiency in managing data across various databases.
Being motivated to provide the best customer service for each client while developing your own knowledge, skills and experience.
Exemplifying our company values in every aspect of your work. You\’re a team player focused on collaborative problem‐solving, acting with intention, and prioritising the client\’s needs and the company\’s goals.
You might also have:
Previous experience with venue booking systems.
Proven negotiating and contracting experience with external suppliers.
Our Benefits for this role:
Life Assurance x1 your annual salary
23 days holiday plus bank holidays
Birthday day off
Holiday Purchase Scheme – allowing up to 5 additional holidays days
Discounted rates on Hotels & Travel
Gym & Fitness Discounts
Private Healthcare
Pension Scheme
Company Sick pay
Lifestyle Benefits
You should know:
This role is hybrid based with 3 days a week spent in the London office.
The shift patterns for venue search are 9-5:30, 8:30-5 or 9:30-6 on a rotate basis, with an hours lunch break
You may be required to travel to attend company meetings / events or familiarisation trips in the UK or Overseas
How to apply:Click apply now to be considered
THE PERKSFlexible WorkingWe believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
Room to GrowOur line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
Everyone has a voiceWe thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
Make your moveThe diversity of roles across BCD M&E\’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there\’s always room to move.
We\’ve got you coveredOur extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
We\’re positive. You\’ll love it.It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
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Venue Find Consultant employer: BCD Travel
Contact Detail:
BCD Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Find Consultant
✨Tip Number 1
Familiarise yourself with the latest trends in venue sourcing and event planning. Attend webinars or workshops related to the meetings and events industry to enhance your knowledge and show your commitment to staying updated.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience in venue sourcing. Building relationships with key suppliers can give you insights into the best venues and help you secure better deals for clients.
✨Tip Number 3
Demonstrate your negotiation skills in real-life scenarios. Consider role-playing exercises with friends or colleagues to practice how you would handle different client situations and negotiate effectively with suppliers.
✨Tip Number 4
Showcase your customer service skills by volunteering for roles that require direct client interaction. This will not only enhance your experience but also provide you with examples to discuss during interviews about how you exceed client expectations.
We think you need these skills to ace Venue Find Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Venue Find Consultant position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Tailor Your CV: Customise your CV to reflect the specific skills and experiences that align with the role. Emphasise your background in venue sourcing, negotiation skills, and any relevant customer service experience to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the meetings and events industry. Use this opportunity to explain how your unique perspective and experiences can contribute to BCD Meetings & Events' mission and values.
Highlight Relevant Achievements: In both your CV and cover letter, include specific examples of past successes in venue sourcing or client interactions. Quantify your achievements where possible, such as cost savings achieved through negotiations or successful event outcomes.
How to prepare for a job interview at BCD Travel
✨Research BCD Meetings & Events
Before your interview, take the time to understand BCD M&E's values, mission, and recent projects. This will help you align your answers with their culture and demonstrate your genuine interest in the company.
✨Showcase Your Venue Sourcing Experience
Be prepared to discuss your previous experience in venue sourcing and negotiations. Highlight specific examples where you successfully met client needs and secured favourable terms, as this is crucial for the role.
✨Demonstrate Customer Service Skills
Since the role involves client interaction, be ready to share instances where you exceeded customer expectations. Emphasise your proactive approach and ability to handle multiple priorities effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
