At a Glance
- Tasks: Find and negotiate venues for exciting events, exceeding client expectations every time.
- Company: Join BCD Meetings & Events, a global leader in innovative event planning.
- Benefits: Enjoy flexible working, generous holiday, healthcare, and discounts on travel.
- Other info: Hybrid role with opportunities for growth and development in a supportive environment.
- Why this job: Be part of a passionate team creating memorable experiences worldwide.
- Qualifications: Experience in venue sourcing and excellent customer service skills required.
The predicted salary is between 34650 - 42350 £ per year.
About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behaviour for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
About the role: We are recruiting for our London sourcing team and are currently looking for a Senior Venue Find Consultant to join our team on a full-time basis. Do you have international and UK meeting and venue sourcing, contracting, and negotiating expertise? If so, this opportunity may be for you. In this role you will be responsible for dealing directly with our clients; receiving their meeting & event requests, finding the perfect venue that fits their requirements, negotiating to ensure the price fits the budget and presenting the best solution to exceed expectations every time.
As a Senior Venue Find Consultant, you will:
- Exceed client’s expectations by delivering an initiative, quality service to meet the clients needs.
- Ensure relevant customer service levels are understood and consistently met or exceeded.
- Develop excellent venue destination knowledge through building positive relationships with key supplier contracts.
- Work as part of the team driven to find the right solutions, ensuring the client is supported and informed from start to finish.
- Assist the Team Manager as required on various matters including monitoring customer service levels and quality assurance.
- Assist with training and development of the consultants by sharing your knowledge and experience.
- Consistently apply and demonstrate venue and destination knowledge to all customers.
You’re good at:
- Previous experience and knowledge of meetings & events venues / destinations in the United Kingdom and Overseas is essential.
- A flexible and proactive approach to work, while being able to juggle multiple priorities and projects with resilience under pressure.
- Comfortable with dealing with customers via phone, email and face to face.
- Experience of using Microsoft Office including Excel and experience of entering and extracting data from various databases.
- Being motivated to provide the best customer service for each client while developing your own knowledge, skills and experience.
You might also have:
- Previous experience with venue booking systems.
- Proven negotiating and contracting experience with external suppliers.
Our Benefits for this role:
- Life Assurance x2 your annual salary
- 25 days holiday plus bank holidays
- Birthday day off
- Holiday Purchase Scheme- allowing up to 5 additional holidays days
- Discounted rates on Hotels & Travel
- Gym & Fitness Discounts
- Private Healthcare
- Pension Scheme
- Company Sick pay
- Lifestyle Benefits
You should know:
- This role is hybrid based with 3 days a week spent in the London office.
- The shift patterns for venue search are 9-5:30, 8:30-5 or 9:30-6 on a rotate basis, with an hours lunch break.
- You may be required to travel to attend company meetings / events or familiarisation trips in the United Kingdom or Overseas.
How to apply: Click apply now to be considered.
Senior Venue Find Consultant in Vauxhall employer: BCD Travel
At BCD Meetings & Events, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, empathy, and growth. Our London office offers a flexible working environment, extensive benefits including additional holiday options and private healthcare, and a commitment to employee development, ensuring that every team member has the opportunity to thrive in their career while making meaningful contributions to our clients' success.
