At a Glance
- Tasks: Analyse and define requirements to enhance travel technology solutions.
- Company: Join BCD Travel, a leader in travel management with a global team.
- Benefits: Flexible hours, remote work, generous vacation, and wellness tools.
- Other info: Dynamic, inclusive environment with excellent career growth opportunities.
- Why this job: Make an impact in the travel industry while growing your skills.
- Qualifications: Problem-solving skills, GDS experience, and some programming knowledge preferred.
The predicted salary is between 28800 - 48000 € per year.
Overview
Join to apply for the Travel Technology Business Analyst role at BCD Travel.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
Travel Technology Business Analyst Remote
Full time, United Kingdom, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Poland, Norway, Spain, Sweden, Switzerland
In this role you will gather, analyze, and define requirements to assist development or configuration of solutions to increase agent productivity and decrease errors.
Responsibilities
- Analyze Solutions by
- Meeting with operations and key contacts
- Determining if the request conflicts with existing standards
- Performing GDS hit/scan evaluation for the desired solution
- Creating detailed requirements for development or configuration
- Providing development team with requirements in JIRA format
- Assisting with elements required for design and programming (i.e.: PNRs, profiles)
- Meeting with designers and developers to ensure design understanding
- Schedule and manage deliverables to fulfill project scope by
- Evaluating requirements for given requests and assisting with timeline and priority
- Articulating opportunities and risks
- Facilitating involvement of other BCD Travel departments to achieve goals
- Focus on Documentation, including
- Assisting in maintaining Confluence or process flows where needed
- Assisting in documenting solutions in release notes
- Proactive review and update of product roadmap, project plan, and business case
- Participating in logs for project work
- Maintain an advanced understanding of all GDS and BCD Travel technology products to ensure proper processes can be developed and implemented. This includes
- Establishing a proactive approach to addressing and solving customer challenges at the point of sale, including offering alternate solutions
- Expanding your understanding and support of robotic applications in addition to the point-of-sale applications
- Maintain an advanced understanding of Configuration Manager by participating in the configuration of account, market, and general application updates where needed for the developed or configured solutions for point of sale and robotic applications
About You
- Strong problem-solving and process reengineering skills
- Ability to handle medium and high-risk projects/accounts
- Extensive travel reservations & process experience
- Good command of English
- Experience working with GDS Amadeus and GDS Sabre
- Programming experience using GDS
- Some knowledge of SQL is highly preferred
About Us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.
Your life at BCD
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.
You’ll be offered
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Research, Analyst, and Information Technology
- Industries: Travel Arrangements
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Travel Technology Business Analyst employer: BCD Travel
At BCD Travel, we pride ourselves on being a leading employer in the travel management sector, offering a dynamic and flexible work environment that prioritises work-life balance. Our commitment to employee growth is evident through our generous vacation policies, opportunities for skill development, and a culture that celebrates diversity and inclusion. Join us to be part of a global team where your contributions are valued, and enjoy unique perks such as travel industry discounts and a comprehensive wellbeing package.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Technology Business Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the travel tech industry, especially those at BCD Travel. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into GDS systems like Amadeus and Sabre. Brush up on your problem-solving skills and be ready to discuss how you can tackle challenges in the role.
✨Tip Number 3
Showcase your passion for travel technology! Share your experiences and ideas during interviews. We love seeing candidates who are genuinely excited about the industry and our mission at BCD.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our awesome team at BCD Travel.
We think you need these skills to ace Travel Technology Business Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Travel Technology Business Analyst role. Highlight relevant experience with GDS systems and any programming skills you have. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about travel technology and how your problem-solving skills can benefit our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Skills:In your application, don’t forget to showcase your analytical skills and experience with documentation tools like JIRA and Confluence. We’re keen on seeing how you can contribute to increasing agent productivity and reducing errors.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our awesome team at BCD Travel!
How to prepare for a job interview at BCD Travel
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of GDS systems like Amadeus and Sabre. Be ready to discuss how you've used these tools in past roles, as well as any programming experience you have with them. This will show that you're not just familiar with the technology but can also leverage it effectively.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled complex problems in previous roles. Think about specific situations where you reengineered processes or improved productivity. Being able to articulate these experiences will highlight your strong problem-solving skills, which are crucial for this role.
✨Familiarise Yourself with Documentation Practices
Since documentation is a key part of the job, be prepared to discuss your experience with tools like Confluence and JIRA. Bring examples of how you've documented requirements or project plans in the past, as this will demonstrate your attention to detail and organisational skills.
✨Show Enthusiasm for Collaboration
This role involves working closely with various teams, so express your excitement about collaboration. Share instances where you've successfully worked with cross-functional teams to achieve goals. This will convey that you're a team player who values communication and cooperation.
