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- Tasks: Help clients travel smart by managing their bookings and providing expert advice.
- Company: Join a leading travel management company with a global presence.
- Benefits: Enjoy flexible hours, generous vacation, and wellness perks.
- Why this job: Be the face of travel, making dreams come true for clients worldwide.
- Qualifications: Experience in travel consulting and strong communication skills required.
- Other info: Work remotely in a dynamic, inclusive environment with growth opportunities.
The predicted salary is between 28800 - 48000 £ per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Travel Agent, you will:
- Search and confirm travel reservations for the customer
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
About you
- You have previous travel agent experience
- Relevant skills in GDS Systems (Sabre preferred)
- Strong verbal and written communication skills in English
- Solid working knowledge of the travel industry, policies, procedures, and processes
About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves.
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
You’ll be offered:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
Travel Consultant (Remote or Hybrid) employer: BCD Travel
Contact Detail:
BCD Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant (Remote or Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Travel Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by practising common questions and showcasing your customer service skills. Remember, as a Travel Consultant, your ability to communicate effectively is key, so make sure you shine in those interviews!
✨Tip Number 3
Stay updated on travel trends and regulations. Being knowledgeable about the latest in the travel industry will not only impress potential employers but also help you stand out as a candidate who’s genuinely passionate about the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at BCD Travel!
We think you need these skills to ace Travel Consultant (Remote or Hybrid)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Travel Consultant role. Highlight your relevant experience in the travel industry and any specific skills that match the job description, like your knowledge of GDS systems.
Show Off Your Communication Skills: Since communication is key in this role, use clear and concise language in your application. Don’t forget to showcase your customer service experience and how you’ve helped clients in the past.
Be Authentic: We love seeing the real you! Let your personality shine through in your application. Share your passion for travel and why you want to be part of our team at BCD Travel.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at BCD Travel
✨Know Your Stuff
Before the interview, brush up on your knowledge of the travel industry, especially GDS systems like Sabre. Being able to discuss current trends and regulations will show that you're not just a candidate, but a knowledgeable professional ready to contribute.
✨Showcase Your Communication Skills
As a Travel Consultant, communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios with a friend to demonstrate how you would handle client inquiries or issues during the interview.
✨Prepare for Behavioural Questions
Expect questions about past experiences, especially those that highlight your customer service skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your problem-solving abilities in action.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture or growth opportunities. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.