At a Glance
- Tasks: Support event planning and delivery using tech solutions, troubleshoot issues, and ensure client satisfaction.
- Company: BCD Meetings & Events is a global leader in innovative meeting and event planning.
- Benefits: Enjoy flexible working, comprehensive healthcare, travel discounts, and opportunities for growth.
- Why this job: Join a passionate team, embrace tech innovation, and make a real impact in the events industry.
- Qualifications: Tech-savvy individuals with a passion for events; previous experience in IT or events is a plus.
- Other info: This hybrid role requires 3 days a week in the Fleet office and offers travel opportunities.
The predicted salary is between 28800 - 43200 £ per year.
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Solutions Coordinator
Date: 5 Jul 2025
Location: UK, Fleet, Office, EUROPE
Company: BCD
About Us:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
We are looking for an Event Solutions Coordinator to join our growing Delegate Management Services team. This is an exciting opportunity for an ambitious and motivated tech savvy individual who is eager to learn and develop. As an integral part of our Solutions team, you will be responsible for supporting the planning and delivery of our on-site and registration technology solutions.
Are you interested in learning all things event technology, thrive from solving technology issues, meeting client expectations and intrigued to support at events across the UK & Overseas?
Sound like you? Read on!
As an Event Solutions Coordinator you will:
- Support with the build, configuration and delivery of projects using inhouse technology and equipment.
- Be passionate about travelling across the UK and Overseas
- Partner with suppliers to deliver onsite IT equipment across multiple projects
- Troubleshoot Delegate Management solution technology issues and escalating when necessary.
- Assist with identifying appropriate technical solutions based on the project brief for both registration websites and onsite.
- Become knowledgeable with Cvent, including project set up, websites and communications.
- Problem solving with the ability to think logically and rationally
- Delivering first class customer service with excellent face-to-face communication skills
- Attention to detail with a commitment to delivering high-quality work
- Embracing IT innovation and interested in staying updated on latest technology trends
You might also have:
- Previous IT/ Event/ Travel industry experience
- Software & applications experience
You should know:
- This is a hybrid role that requires 3 days a week in either the Fleet office
- Our standard working hours are 9.00 – 17.30 with an hour break
- You must have the right to work in the UK
- You must have the ability and want to travel in the UK and Overseas
How to apply:
Click apply now to be considered
THE PERKS
Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
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Solutions Coordinator employer: BCD Travel
Contact Detail:
BCD Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Coordinator
✨Tip Number 1
Familiarise yourself with event technology, especially Cvent, as it's a key part of the role. Consider taking online courses or tutorials to boost your knowledge and confidence in using such platforms.
✨Tip Number 2
Network with professionals in the events and IT sectors. Attend industry meetups or webinars to connect with people who can provide insights into the role and potentially refer you.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've tackled tech issues in past roles. Be ready to discuss these during any interviews to demonstrate your capability.
✨Tip Number 4
Research BCD Meetings & Events thoroughly. Understand their values and culture, and think about how your personal values align with theirs. This will help you convey genuine interest in the company during your application process.
We think you need these skills to ace Solutions Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Solutions Coordinator. Familiarise yourself with event technology and the specific skills mentioned in the job description, such as troubleshooting and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in IT, events, or travel. Emphasise any technical skills or software knowledge that aligns with the requirements, particularly your familiarity with Cvent or similar platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for event technology and your problem-solving abilities. Mention specific examples from your past experiences that demonstrate your capability to meet client expectations and deliver high-quality work.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at BCD Travel
✨Show Your Passion for Event Technology
Make sure to express your enthusiasm for event technology during the interview. Discuss any relevant experiences you have had with technology in events, and demonstrate your eagerness to learn more about tools like Cvent.
✨Highlight Problem-Solving Skills
Prepare examples of how you've successfully solved technical issues in the past. The role requires troubleshooting skills, so showcasing your logical thinking and ability to remain calm under pressure will impress the interviewers.
✨Demonstrate Excellent Communication Skills
Since the position involves face-to-face interactions, practice articulating your thoughts clearly and confidently. Be ready to discuss how you’ve provided excellent customer service in previous roles.
✨Research BCD Meetings & Events
Familiarise yourself with BCD M&E's values and culture. Understanding their commitment to sustainability and innovation will help you align your answers with what they are looking for in a candidate.