At a Glance
- Tasks: Help clients travel smart by managing their bookings and providing expert advice.
- Company: Join a leading travel management company with a global presence.
- Benefits: Enjoy flexible hours, generous vacation, and wellness perks.
- Other info: Work in a dynamic, inclusive environment that values diversity.
- Why this job: Be the face of travel, making dreams come true for clients worldwide.
- Qualifications: Previous travel agent experience and strong communication skills required.
The predicted salary is between 28800 - 48000 £ per year.
As a Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Travel Agent, you will:
- Search and confirm travel reservations for the customer
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with clients to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
About you:
- You have previous travel agent experience
- Relevant skills in GDS Systems (Sabre preferred)
- Strong verbal and written communication skills in English
- Solid working knowledge of the travel industry, policies, procedures, and processes
About us:
We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually.
Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
You'll be offered:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now! We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Travel Consultant (Remote or Hybrid) in London employer: BCD Travel
At BCD Travel, we pride ourselves on being a market leader in travel management, offering a dynamic and flexible work environment that prioritises work-life balance. As a Travel Consultant, you'll enjoy generous vacation days, opportunities for professional growth, and a supportive culture that celebrates diversity and inclusion. With the majority of our team working virtually across Europe, you can connect, collaborate, and thrive while enjoying the perks of the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant (Remote or Hybrid) in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like BCD Travel who are looking for fresh talent for roles like Travel Consultant (Remote or Hybrid).
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like BCD Travel and give you a leg up for your Travel Consultant (Remote or Hybrid) application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Consultant (Remote or Hybrid) openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Consultant (Remote or Hybrid) in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Consultant (Remote or Hybrid) role at BCD Travel.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Consultant (Remote or Hybrid) position at BCD Travel.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of BCD Travel.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to BCD Travel's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Consultant (Remote or Hybrid).
How to prepare for a job interview at BCD Travel
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at BCD Travel.
