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- Tasks: Help clients travel smart by managing their bookings and providing expert advice.
- Company: Join a leading travel management company with a global presence.
- Benefits: Enjoy flexible hours, generous vacation, and wellness perks.
- Why this job: Be the face of travel, making dreams come true for clients worldwide.
- Qualifications: Previous travel agent experience and strong communication skills required.
- Other info: Work in a dynamic, inclusive environment that values diversity.
The predicted salary is between 28800 - 48000 £ per year.
As a Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Travel Agent, you will:
- Search and confirm travel reservations for the customer
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with clients to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
About you:
- You have previous travel agent experience
- Relevant skills in GDS Systems (Sabre preferred)
- Strong verbal and written communication skills in English
- Solid working knowledge of the travel industry, policies, procedures, and processes
About us:
We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually.
Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
You'll be offered:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now! We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Travel Consultant (Remote or Hybrid) in London employer: BCD Travel
Contact Detail:
BCD Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant (Remote or Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for a Travel Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by practising common questions and showcasing your customer service skills. Remember, as a Travel Consultant, your ability to communicate effectively is key, so make sure you shine in this area!
✨Tip Number 3
Stay updated on travel trends and regulations. Being knowledgeable about the latest in the travel industry will not only impress potential employers but also help you stand out as a candidate who truly understands the field.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at BCD Travel. Let's get you on board!
We think you need these skills to ace Travel Consultant (Remote or Hybrid) in London
Some tips for your application 🫡
Show Your Travel Passion: When writing your application, let your love for travel shine through! Share any personal experiences or insights that highlight your enthusiasm for the industry. We want to see how you connect with the world of travel.
Tailor Your Application: Make sure to customise your CV and cover letter for the Travel Consultant role. Highlight relevant skills and experiences that align with what we’re looking for, especially your customer service skills and knowledge of GDS systems.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the travel industry. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BCD Travel
✨Know Your Travel Stuff
Brush up on your knowledge of the travel industry, including current trends and regulations. Be ready to discuss how you can help clients navigate their travel policies and provide them with the best options.
✨Show Off Your Communication Skills
As a Travel Consultant, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common client scenarios to demonstrate your customer service skills during the interview.
✨Familiarise Yourself with GDS Systems
Since experience with GDS systems like Sabre is preferred, make sure you’re comfortable discussing your previous experiences with these tools. If you have any specific examples of how you've used them to enhance client satisfaction, be sure to share!
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.