Senior Global Account Director - Financial Services in London

Company Overview

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behaviour for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

Role Summary

We are looking for an accomplished global account and programme leader with deep expertise in developing, managing, and growing enterprise-wide global meetings and events programmes, ideally within the financial services sector. In this role, you will be responsible for account development, solution design, and navigating enterprise programme strategies within a complex, matrixed, and risk-conscious environment.

Responsibilities

• Define and deliver account growth strategies aligned to revenue, retention, and expansion targets
• Develop strategic account plans including customer goals, stakeholder maps, and growth opportunities
• Build strong cross-functional stakeholder relationships and act as a strategic point of contact across multiple regions and markets
• Lead global cross-functional teams across Sales, Account Management, Product, Operations, Finance, and delivery teams
• Use data and insight to identify growth opportunities, improve programme performance, and support sound decision-making
• Develop, manage, and grow enterprise-wide global meetings and events programmes
• Account development, solution design, and enterprise programme strategy
• Lead cross-functional global teams within complex, matrixed organisations
• Build strategic relationships and influence senior stakeholders
• Use commercial, financial, and performance data to solve problems and drive results

Experience

• Experience within the financial services sector
• Experience working in a complex, risk-conscious global business environment
• Experience leading global or multi-market meetings and events programmes

You Should Know

• The position is hybrid and requires time spent weekly in the London BCD office and London client office
• Standard working hours are 9:00 – 17:30 with an hour break
• You must have the right to work in the UK
• You must have the ability and willingness to travel in the UK and overseas

Benefits

• Flexible Working: We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
• Room to Grow: Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
• Everyone has a voice: We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered, and respected.
• Make your move: The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.
• Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
• We’re positive. You’ll love it. It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.