At a Glance
- Tasks: Help clients travel smart by managing their travel reservations and providing expert advice.
- Company: Join a leading travel management company with a global presence.
- Benefits: Enjoy flexible working hours, generous vacation days, and wellness perks.
- Other info: Work in a dynamic, inclusive environment that values diversity and growth.
- Why this job: Be the face of our company and make a real impact in the travel industry.
- Qualifications: Extensive travel agent experience and strong communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Travel Agent, you will:
- Search and confirm travel reservations for the customer.
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
- Seek opportunities to review operational processes and commercial relationships with clients to provide suggestions for improvement.
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.
About you:
- You have extensive travel agent experience.
- Relevant skills in GDS Sabre and/or Amadeus.
- Strong verbal and written communication skills in English.
- Solid working knowledge of the travel industry, policies, procedures, and processes.
About us:
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually.
We’re committed to sustainability and to driving success for our customers, our business and ourselves. Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
You’ll be offered:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
Senior Travel Consultant in Liverpool employer: BCD Travel
At BCD Travel, we pride ourselves on being a market leader in travel management, offering a dynamic and flexible work environment that prioritises work-life balance. As a Senior Travel Consultant in Liverpool, you'll enjoy generous vacation days, opportunities for professional growth, and a culture that celebrates diversity and inclusion, all while connecting with a global team dedicated to helping clients travel smart and achieve more.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Travel Consultant in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for a Senior Travel Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with BCD Travel's values and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Senior Travel Consultant, you'll need to convey information clearly and effectively. Try mock interviews with friends or family to get comfortable discussing your experience and how it aligns with the role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our awesome team at BCD Travel.
We think you need these skills to ace Senior Travel Consultant in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Senior Travel Consultant role. Highlight your travel industry knowledge and any relevant GDS experience, like Sabre or Amadeus, to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for travel and customer service, and explain how you can help our clients travel smart. Keep it engaging and personal – we want to see your personality!
Showcase Your Communication Skills:As a Senior Travel Consultant, communication is key. Use clear and concise language in your application. Make sure to demonstrate your strong verbal and written skills right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re on your way!
How to prepare for a job interview at BCD Travel
✨Know Your Stuff
Make sure you brush up on your knowledge of the travel industry, especially the latest trends and regulations. Familiarise yourself with GDS systems like Sabre and Amadeus, as these are crucial for the role. Being able to discuss these confidently will show that you're serious about the position.
✨Showcase Your Communication Skills
As a Senior Travel Consultant, communication is key. Prepare examples of how you've effectively communicated with clients in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share those stories during the interview.
✨Understand Client Needs
Demonstrate your ability to understand and fulfil client travel policies. Be prepared to discuss how you would approach different client scenarios and what steps you would take to ensure their needs are met. This shows that you can think critically and put the customer first.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
