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- Tasks: Help clients travel smart by managing their travel reservations and providing expert advice.
- Company: Join BCD Travel, a leader in travel management with a global presence.
- Benefits: Enjoy flexible hours, remote work, generous vacation, and wellness perks.
- Why this job: Be the face of a dynamic company and make travel easier for clients.
- Qualifications: Extensive travel agent experience and fluency in English and French required.
- Other info: Work in a diverse, inclusive environment that values your growth and wellbeing.
The predicted salary is between 28800 - 43200 £ per year.
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
Responsibilities
- Search and confirm travel reservations for the customer
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
Qualifications
- Extensive Travel Agent experience
- Working knowledge of the travel industry, policies, procedures, and processes
- Advanced skills in GDS Amadeus
- Strong verbal and written communication skills in English & French
Benefits
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Senior Travel Consultant, French Speaking in England employer: BCD Travel
Contact Detail:
BCD Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant, French Speaking in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work at BCD Travel. A friendly chat can open doors and give you insider info about the company culture and what they’re really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of travel policies and GDS Amadeus. We want to see that you’re not just a great communicator but also someone who knows the ins and outs of the travel world.
✨Tip Number 3
Showcase your customer service skills during the interview. Share specific examples of how you’ve gone above and beyond for clients in the past. We love hearing about real-life experiences that demonstrate your passion for helping others travel smart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at BCD Travel.
We think you need these skills to ace Senior Travel Consultant, French Speaking in England
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires strong communication in both English and French, make sure to highlight your language proficiency. Use clear and concise language in your application to demonstrate your skills right from the start!
Tailor Your Experience: We want to see how your previous travel consultant experience aligns with our needs. Be specific about your past roles and responsibilities, especially those that relate to client consultation and travel policies.
Be Personable: As the face of our company, we value personality! Let your passion for customer service shine through in your application. Share anecdotes or examples that showcase your ability to connect with clients and solve their travel challenges.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at BCD Travel
✨Know Your Stuff
Before the interview, brush up on your knowledge of the travel industry, especially regarding policies and procedures. Familiarise yourself with GDS Amadeus, as it’s crucial for the role. Being able to discuss specific examples of how you've navigated travel regulations will impress your interviewers.
✨Show Off Your Communication Skills
As a Senior Travel Consultant, communication is key. Practice speaking clearly and confidently in both English and French. Prepare to demonstrate your customer service skills by sharing past experiences where you’ve gone above and beyond for clients.
✨Research BCD Travel
Get to know BCD Travel inside out. Understand their values, mission, and the services they offer. This will help you tailor your answers to show how you align with their goals and can contribute to their success.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if BCD Travel is the right fit for you.
