At a Glance
- Tasks: Manage travel technology projects and enhance client online booking experiences.
- Company: Join a leading travel management company with a global presence.
- Benefits: Flexible hours, remote work, generous vacation, and wellness perks.
- Other info: Dynamic, inclusive environment with opportunities for career growth.
- Why this job: Make an impact in the travel industry while working with innovative tech.
- Qualifications: Experience in corporate travel and travel technology required.
The predicted salary is between 48000 - 56000 € per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team. The CSS TSSM Travel Technology Program Manager is accountable for assessing incidents and determining a solution approach, understanding requests for changes and determining the best approach, and applying a solution approach to assure a business problem has been resolved. In this role, you will proactively identify opportunities for improvements. You will also coordinate the respective team.
Responsibilities
- Logically conduct assessments, replicate errors, or test situations if possible
- Execute small to highest complex configuration changes (many systems, many logics, many interactions, and dependencies)
- Perform benefit & risk analysis on small to highest scenario (many interacting key variables)
- Demonstrate excellent customer service and develop customer‑centric communication
- Conduct trainings and presentations to external customers
- Be a primary liaison between BCD Travel Program Management, Client Travel Team, OBT Vendors and BCD Client Technology Team with a goal to optimize client’s online booking program
About You
- Advanced experience in the corporate travel industry is required
- Advanced experience in travel technology is required; Concur travel tool
- Experience in a collaborative and international workspace
- You have project management experience
- Advanced knowledge of GDS Sabre and/or Amadeus is required
- Excellent oral and written communication skills in English
About Us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually. We’re committed to sustainability and to driving success for our customers, our business and ourselves.
Your life at BCD
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work‑life balance so you can focus on what makes you happy. You’ll be offered:
- Flexible working hours and work‑from‑home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated.
The salary range for candidates in applicable jurisdictions in the US for the position of CSS TSSM Travel Technology Program Manager is between $67,000 and $77,000. The actual pay depends on your skills, qualifications, experience and geographical location.
Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
CSS TSSM Travel Technology Specialist employer: BCD Travel
At BCD, we pride ourselves on being a market leader in travel management, offering a dynamic and flexible work environment that prioritises work-life balance. As a CSS TSSM Travel Technology Program Manager, you'll enjoy generous vacation days, opportunities for professional growth, and a supportive culture that celebrates diversity and inclusion. With remote working options and a commitment to employee wellbeing, BCD is an excellent employer for those looking to thrive in the corporate travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land CSS TSSM Travel Technology Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in the travel tech industry on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got experience with Concur or GDS systems, make sure to highlight that in conversations. Real-life examples of how you've solved problems can really impress.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common questions with a friend. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace CSS TSSM Travel Technology Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your advanced experience in travel technology and project management, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the CSS TSSM Travel Technology Program Manager role. Share specific examples of how you've tackled similar challenges in the past.
Showcase Your Communication Skills:Since excellent communication is crucial for this role, ensure your written application is clear, concise, and free of errors. This is your chance to demonstrate your customer-centric approach!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BCD Travel
✨Know Your Tech Inside Out
Make sure you’re well-versed in travel technology, especially tools like Concur and GDS systems like Sabre or Amadeus. Brush up on how these systems interact and the common issues users face, so you can demonstrate your expertise during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've assessed incidents and implemented solutions. Think of scenarios where you’ve improved processes or resolved complex issues, as this will highlight your analytical skills and ability to think on your feet.
✨Communicate Like a Pro
Since excellent communication is key, practice articulating your thoughts clearly and concisely. Be ready to explain technical concepts in simple terms, as you’ll need to liaise with various teams and clients. Consider doing mock interviews to refine your delivery.
✨Emphasise Your Collaborative Spirit
This role requires working in a collaborative environment, so be prepared to share experiences where teamwork led to success. Highlight any international projects you’ve been part of, showcasing your ability to work with diverse teams and cultures.
