Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage travel technology projects and improve client booking experiences.
- Company: BCD Travel is a global leader in travel management, operating in over 100 countries.
- Benefits: Enjoy flexible hours, remote work, generous vacation, and wellness perks.
- Why this job: Join a dynamic team focused on innovation and sustainability in the travel industry.
- Qualifications: Experience in corporate travel, project management, and travel technology required.
- Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.
The predicted salary is between 48000 - 56000 £ per year.
Full time, United States, United Kingdom, Spain, Germany
CSS TSSM Travel Technology Program Manager (Remote)
The CSS TSSM Travel Technology Program Manager is accountable for assessing incidents and determining a solution approach, understanding requests for changes and determining the best approach, and applying a solution approach to assure a business problem has been resolved. In this role, you will proactively identify opportunities for improvements. You will also coordinate the respective team.
As a CSS TSSM Travel Technology Program Manager, you will
- Logically conduct assessments, replicate errors, or test situations if possible
- Execute small to highest complex configuration changes (many systems, many logics, many interactions, and dependencies)
- Perform benefit & risk analysis on small to highest scenario (many interacting key variables)
- Demonstrate excellent customer service and develop customer‑centric communication
- Conduct trainings and presentations to external customers
- Be a primary liaison between BCD Travel Program Management, Client Travel Team, OBT Vendors and BCD Client Technology Team with a goal to optimize client’s online booking program.
About you
- Advanced experience in the corporate travel industry is required
- Advanced experience in travel technology is required; Concur travel tool
- Experience in a collaborative and international workspace
- You have project management experience
- Advanced knowledge of GDS Sabre and/or Amadeus is required
- Excellent oral and written communication skills in English
About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best‑known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority ofour 10,000+ people workvirtually (because a 10‑second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more aboutBCD Travel.
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work‑life balance so you can focus on what makes you happy. But don’t just take our word for it! Hearwhy people join BCD and more about the great perks ofLife at BCD.
You’ll be offered
- Flexible working hours and work‑from‑home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated.
At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of CSS TSSM Travel Technology Program Manager is between $67,000 and $77,000. The actual pay depends on your skills, qualifications, experience and geographical location.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
#J-18808-Ljbffr
CSS TSSM Travel Technology Program Manager employer: BCD Travel
Contact Detail:
BCD Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CSS TSSM Travel Technology Program Manager
✨Tip Number 1
Familiarise yourself with the Concur travel tool and GDS systems like Sabre and Amadeus. Having hands-on experience or even completing online courses can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the corporate travel industry. Attend webinars, join relevant LinkedIn groups, and engage in discussions to showcase your knowledge and passion for travel technology.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully managed projects or resolved complex issues in travel technology. Real-life examples will demonstrate your problem-solving skills and experience.
✨Tip Number 4
Highlight your customer service skills and ability to communicate effectively. Consider preparing a brief presentation on how you would approach training clients on new technology, as this aligns with the role's responsibilities.
We think you need these skills to ace CSS TSSM Travel Technology Program Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your advanced experience in the corporate travel industry and travel technology, particularly with tools like Concur. Emphasise any project management experience and familiarity with GDS systems like Sabre or Amadeus.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the role by discussing how you would approach assessing incidents and implementing solutions. Mention your customer service skills and ability to communicate effectively in a collaborative environment.
Showcase Relevant Skills: When detailing your experience, focus on specific examples that showcase your ability to conduct benefit and risk analyses, as well as your experience in conducting trainings and presentations. This will help illustrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials to ensure there are no grammatical errors or typos. Clear and professional communication is key, especially since excellent written skills are required for this position.
How to prepare for a job interview at BCD Travel
✨Showcase Your Travel Technology Knowledge
Make sure to highlight your advanced experience with travel technology, especially with tools like Concur. Be prepared to discuss specific scenarios where you've successfully implemented or managed these technologies.
✨Demonstrate Problem-Solving Skills
Since the role involves assessing incidents and determining solutions, come prepared with examples of how you've tackled complex problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer-Centric Communication
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you've provided exceptional customer service in previous positions.
✨Prepare for Collaborative Scenarios
Given the collaborative nature of the role, think of examples where you've worked effectively in a team, especially in an international context. Highlight your ability to liaise between different stakeholders and how you’ve optimised processes.