At a Glance
- Tasks: Manage travel technology projects and improve client booking experiences.
- Company: BCD Travel is a global leader in travel management, operating in over 100 countries.
- Benefits: Enjoy flexible hours, remote work, generous vacation, and wellness perks.
- Other info: Diversity and inclusion are core values; all backgrounds are encouraged to apply.
- Why this job: Join a dynamic team focused on innovation and sustainability in the travel industry.
- Qualifications: Experience in corporate travel, project management, and travel technology required.
The predicted salary is between 48000 - 56000 £ per year.
CSS TSSM Travel Technology Program Manager (Remote)
Full time. Locations: United Kingdom, Italy, Poland, Spain. Hybrid work requirements: Warsaw – 50% in‑office monthly; Kraków and Rzeszów – at least one day in‑office per week.
Responsibilities
- Logically conduct assessments, replicate errors, or test situations if possible.
- Execute small to highly complex configuration changes across multiple systems and interactions.
- Perform benefit & risk analysis on scenarios with multiple interacting key variables.
- Demonstrate excellent customer service and develop customer‑centric communication.
- Conduct trainings and presentations to external customers.
- Participate in shift planning for the virtual team in line with senior management's general direction.
Qualifications
- Advanced experience in the corporate travel industry.
- Advanced experience in travel technology, including Concur travel tool.
- Experience in a collaborative and international workspace.
- Experience with project management.
- Advanced knowledge of GDS Sabre and/or Amadeus.
- Excellent oral and written communication skills in English.
Benefits & Compensation
Flexible working hours and remote opportunities. Opportunities to grow skillset and career. Generous vacation days. Fair compensation package including mental, physical, and financial wellbeing tools. Travel industry professional perks and discounts. Inclusive work environment celebrating diversity.
Annual gross salary ranges by country:
- Spain: 44,000 - 55,000 EUR
- Poland: 170,000 - 189,000 PLN
- Italy: 40,000 - 45,000 EUR
Final salary offered will depend on qualifications, experience, and location, and will be determined in line with internal equity.
Equal Pay & EEO
We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.
Additional Information
For reasonable accommodations or further information, contact Talent Acquisition at careers@bcdtravel.com.
CSS TSSM Travel Technology Program Manager employer: BCD Travel
BCD Travel is an exceptional employer that values flexibility and work-life balance, offering hybrid working options and generous vacation days. Our collaborative work culture fosters professional growth, providing employees with opportunities to enhance their skills in a dynamic environment while contributing to meaningful financial operations in the heart of Derby.
StudySmarter Expert Advice🤫
We think this is how you could land CSS TSSM Travel Technology Program Manager
✨Tip Number 1
Familiarise yourself with the Concur travel tool and GDS systems like Sabre and Amadeus. Having hands-on experience or even completing online courses can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the corporate travel industry. Attend webinars, join relevant LinkedIn groups, and engage in discussions to showcase your knowledge and passion for travel technology.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully managed projects or resolved complex issues in travel technology. Real-life examples will demonstrate your problem-solving skills and experience.
✨Tip Number 4
Highlight your customer service skills and ability to communicate effectively. Consider preparing a brief presentation on how you would approach training clients on new technology, as this aligns with the role's responsibilities.
We think you need these skills to ace CSS TSSM Travel Technology Program Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your advanced experience in the corporate travel industry and travel technology, particularly with tools like Concur. Emphasise any project management experience and familiarity with GDS systems like Sabre or Amadeus.
Craft a Compelling Cover Letter:In your cover letter, demonstrate your understanding of the role by discussing how you would approach assessing incidents and implementing solutions. Mention your customer service skills and ability to communicate effectively in a collaborative environment.
Showcase Relevant Skills:When detailing your experience, focus on specific examples that showcase your ability to conduct benefit and risk analyses, as well as your experience in conducting trainings and presentations. This will help illustrate your fit for the role.
Proofread Your Application:Before submitting, carefully proofread your application materials to ensure there are no grammatical errors or typos. Clear and professional communication is key, especially since excellent written skills are required for this position.
How to prepare for a job interview at BCD Travel
✨Showcase Your Travel Technology Knowledge
Make sure to highlight your advanced experience with travel technology, especially with tools like Concur. Be prepared to discuss specific scenarios where you've successfully implemented or managed these technologies.
✨Demonstrate Problem-Solving Skills
Since the role involves assessing incidents and determining solutions, come prepared with examples of how you've tackled complex problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer-Centric Communication
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you've provided exceptional customer service in previous positions.
✨Prepare for Collaborative Scenarios
Given the collaborative nature of the role, think of examples where you've worked effectively in a team, especially in an international context. Highlight your ability to liaise between different stakeholders and how you’ve optimised processes.
