About The Role
Are you a passionate leader who loves sports and events? As the Team Manager for Sports & Events (12M FTC), you’ll get to inspire and develop our incredible team while driving exciting programs for client dedicated banking team. With daily challenges and dynamic relationships, every day will be filled with the thrill of ticketing and social events.
Responsibilities
- Foster client relationships with the Regional Account Director and assist with client project goals as needed.
- Conduct team performance reviews per company standards.
- Ensure compliance with Service Level Agreement operational elements.
- Manage and delegate team workload effectively.
- Oversee accurate data entry within the team.
- Manage multiple program timelines and ensure clear communication throughout the planning process.
- Update operational SOPs and communicate changes to the team.
- Collaborate with the Regional Account Director, clients, and suppliers to enhance operational efficiency.
Your Skill Set
- Leading, training, and motivating a dynamic team in the sports and events space.
- Building strong relationships with corporate hospitality and event ticketing suppliers.
- Managing multiple projects with excellent organizational and time management skills.
- Analysing key metrics and providing strategic insights to drive improvements.
- Communicating effectively at all levels, ensuring clarity with stakeholders and team members.
Qualifications
- A degree related to hospitality, events, or business management.
- Experience in the corporate hospitality and event ticketing industry.
- Experience using event management technology like Cvent.
Role Requirements
- This is a hybrid role that requires 1 day a week in the Fleet office and 1-2 days a week in the London Client office (travel expenses would be reimbursed).
- Our standard working hours are 9.00 - 17.30 with an hour break.
- You must have the right to work in the UK.
Benefits
Flexible Working – We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
Room to Grow – Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
Everyone has a voice – We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
Make your move – The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.
We’ve got you covered – Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
We’re positive. You’ll love it. – It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
Team Manager, Sports & Events employer: BCD Meetings & Events
As a Global Operations Director at our company, you'll be part of a dynamic and supportive work culture that prioritises flexibility and employee growth. With comprehensive benefits, opportunities for professional development, and a commitment to inclusivity, we empower our teams to thrive in a fast-paced environment while making a meaningful impact on global Financial Services clients. Join us in London, where your leadership will drive operational excellence and innovation across diverse regions.
