At a Glance
- Tasks: Find and negotiate the best venues for exciting events, exceeding client expectations.
- Company: Join BCD Meetings & Events, a global leader in innovative event planning.
- Benefits: Enjoy flexible working, 25 days holiday, and discounts on travel and fitness.
- Why this job: Be part of a passionate team that creates inspiring connections and impactful experiences.
- Qualifications: Experience in venue sourcing and excellent customer service skills are essential.
- Other info: Hybrid role with opportunities for growth and development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Senior Venue Find Consultant role at BCD Meetings & Events.
About Us
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behaviour for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 50+ countries across the world, our team of 1,800+ people is committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people who want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
About the Role
We are recruiting for our London sourcing team and are currently looking for a Senior Venue Find Consultant to join our team on a full‑time basis. Do you have international and UK meeting and venue sourcing, contracting, and negotiating expertise? If so, this opportunity may be for you. In this role you will be responsible for dealing directly with our clients; receiving their meeting & event requests, finding the perfect venue that fits their requirements, negotiating to ensure the price fits the budget and presenting the best solution to exceed expectations every time.
As a Senior Venue Find Consultant, You Will:
- Exceed client’s expectations by delivering an initiative, quality service to meet the clients’ needs.
- Ensure relevant customer service levels are understood and consistently met or exceeded, and be conversant in all relevant systems and processes in line with customer requirements.
- Continually develop excellent venue destination knowledge through building positive relationships with key suppliers, attending familiarisation visits, destination workshops and webinars when required.
- Work as part of the team driven to find the right solutions, ensuring the client is supported and informed from start to finish on their journey with BCD Meetings & Events, liaising with other teams such as the finance team to ensure invoicing and financial matters are delivered proactively and efficiently.
- Assist the Team Manager on various matters, including monitoring customer service levels and quality assurance, and support training and development of consultants by sharing your knowledge and experience.
- Consistently apply and demonstrate venue and destination knowledge to all customers.
- Continuously develop and expand your knowledge of the meetings & events industry, with both suppliers and destinations.
You’re Good At:
- Previous experience and knowledge of meetings & events venues / destinations in the United Kingdom and Overseas is essential.
- Have a flexible and proactive approach to work, juggling multiple priorities and projects with resilience under pressure.
- Experience using Microsoft Office, including Excel, and entering and extracting data from various databases.
- Be motivated to provide the best customer service for each client while developing your own knowledge, skills and experience.
- Represent and show our values by working to solve issues together as a team, acting with purpose and always doing what is right for the client’s needs and the company.
You Might Also Have:
- Previous experience with venue booking systems.
- Proven negotiating and contracting experience with external suppliers.
Our Benefits For This Role:
- Life Assurance x2 your annual salary
- 25 days holiday plus bank holidays
- Birthday day off
- Holiday Purchase Scheme – allowing up to 5 additional holiday days
- Discounted rates on Hotels & Travel
- Gym & Fitness Discounts
- Private Healthcare
- Pension Scheme
- Company Sick pay
- Lifestyle Benefits
You Should Know:
This role is hybrid based with 3 days a week spent in the London office. The shift patterns for venue search are 9‑5:30, 8:30‑5 or 9:30‑6 on a rotating basis, with an hour lunch break. You may be required to travel to attend company meetings / events or familiarisation trips in the United Kingdom or Overseas.
How To Apply:
Click apply now to be considered.
The Perks:
- Flexible Working
- Room to Grow
- Everyone has a voice
- Make your move
- We’ve got you covered
Seniority level: Mid‑Senior level
Employment type: Contract
Job function: Consulting, Information Technology, and Sales
Industries: Events Services
Senior Venue Find Consultant employer: BCD Meetings & Events
Contact Detail:
BCD Meetings & Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Venue Find Consultant
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend networking events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching BCD Meetings & Events thoroughly. Understand their values, recent projects, and what makes them tick. This will not only help you answer questions but also show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Senior Venue Find Consultant role. Highlight your negotiation skills and customer service expertise, and don’t forget to share specific examples that demonstrate your ability to exceed client expectations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the BCD M&E family. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Senior Venue Find Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Venue Find Consultant role. Highlight your experience in venue sourcing and client management, and don’t forget to sprinkle in some of that passion for events!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for BCD M&E. Share specific examples of how you've exceeded client expectations in the past.
Show Off Your Knowledge: We love candidates who know their stuff! In your application, mention any relevant industry knowledge or experiences with venues, especially in the UK and overseas. It’ll show us you’re ready to hit the ground running.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at BCD Meetings & Events
✨Know Your Venues
Make sure you brush up on your knowledge of venues, both in the UK and internationally. Familiarise yourself with popular locations, unique spaces, and recent trends in the events industry. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Negotiation Skills
Prepare to discuss your past experiences with negotiating contracts and pricing. Have specific examples ready that highlight your ability to secure the best deals for clients while maintaining strong relationships with suppliers. This is crucial for a Senior Venue Find Consultant role.
✨Demonstrate Customer Service Excellence
Think of instances where you've gone above and beyond for a client. Be ready to share these stories during your interview, as BCD Meetings & Events values exceptional customer service. Highlight how you’ve exceeded expectations and resolved issues effectively.
✨Embrace Teamwork
Since this role involves collaborating with various teams, be prepared to discuss how you work within a team environment. Share examples of how you've supported colleagues or contributed to group projects, showcasing your ability to communicate and collaborate effectively.