Head of Production Operations

Head of Event Production Operations

Date: Feb 25, 2025

Company: BCD

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

Join our dynamic team as the Head of Event Production Operations and be responsible for the operational teams who deliver exceptional events from live shows to innovative virtual experiences. With a focus on creativity and client satisfaction, you’ll oversee a talented production team and drive excellence in all operations. If you thrive in a fast-paced environment and are passionate about people and process in the world of event delivery, this is the perfect role for you!

As a Head of Event Production Operations, you will:

• Lead a production operations team with confidence ensuring flawless delivery of a range of event production projects across a number of different formats.
• Have oversight of all event production projects ranging in size, complexity and budget.
• Support company objectives by actively managing and developing client business and staff (both permanent and freelance) to a high professional standard.
• Ensure the project delivery teams are working to our Standard Operating Process (SOP) and other specific departmental requirements.
• Identify and build project teams as well as ensuring we are partnering with the ‘best in class’ and appropriate supply chain in the industry.
• Be a part of the Production Senior Operational Team.
• Onboard, support and mentor members of the team across a number of production roles.
• Work with the operational team to ensure all project financials are accurate and reported on a regular basis.
• Be a good multitasker with the ability to identify areas where support may be needed.
• Have a solutions-based mindset to solve problems.
• Be well networked in the industry and aware of future trends and innovations.

You might also have:

• Years of advanced production delivery experience in an agency or media environment.
• Expertise in delivering various types of event productions.
• A proactive approach to industry trends.

Our Benefits for this role:

• Life Assurance x2 your annual salary.
• Birthday day off.
• Holiday Purchase Scheme – allowing up to 5 additional holidays days.
• Discounted rates on Hotels & Travel.
• Gym & Fitness Discounts.
• Pension Scheme.
• Company Sick pay.

You should know:

• This role offers hybrid working with 1 day a week spent in either our Derby or Milton Keynes office.
• Our standard working hours are 9:00am – 5:30pm with an hour break.
• Have the desire and ability to travel in the UK and Overseas.
• You must have a valid driving license.

How to apply:

Click apply now to be considered.

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