At a Glance
- Tasks: Lead client relationships and drive strategic improvements in a dynamic environment.
- Company: BCD Meetings & Events is a global leader in innovative meeting and event planning.
- Benefits: Enjoy flexible working, 25 days holiday, birthday off, and discounts on travel and fitness.
- Other info: This hybrid role requires 4 days a week in client meetings or the London office.
- Why this job: Join a passionate team that values growth, empathy, and making meaningful connections.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
The predicted salary is between 28800 - 42000 £ per year.
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About Us
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
About Us
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
See what life is about at BCD M&E at bcdme.com/careers
About The Role
Jump into an exciting opportunity where you’ll be the go-to guru for industry trends and BCD M&E services! Get ready to lead, inspire, and drive strategic improvements that elevate our client partnerships. If you’re a problem solver with a passion for excellence, we want to hear from you!
As An Account Manager, You Will
- Engage proactively with clients both regionally and locally to promote BCD M&E services through in-person meetings, relevant communications, and industry events.
- Oversee account relationships, meeting client expectations, and managing BCD M&E\'s financial performance.
- Provide strategic and tactical input to support account development, retention, and growth.
- Collaborate effectively and efficiently with internal support teams and external client teams.
- Establish and implement short- and long-term goals and objectives in partnership with clients.
- Conduct regular client meetings and support the Account Director on regular strategic review meetings, to ensure communication and service needs are met.
- Carry out ongoing survey evaluations, analyse results, and implement continuous improvement processes.
- Develop annual account business plans, including account mapping, strategic priorities, client objectives, action plans, and gap/SWOT analysis.
- Communicating and engaging stakeholders at all levels
- Analysing and communicating industry trends to drive client success.
- Managing budgets and forecasting with precision and clarity.
- Overseeing project management to ensure top-notch quality and adherence to timelines.
- Collaborating with internal teams to implement effective reporting and technology solutions.
- Continually assess, communicate, measure, and monitor client expectations and service level requirements, making adjustments as needed to meet client objectives.
- Act as a liaison between clients and internal support teams, advocating for both the internal team and BCD M&E.
- Organize client networking events with suppliers to foster relationships and enhance brand awareness.
- Experience in client relations with a knack for resolving challenges.
- Strong background in financial management and reporting.
- Proficiency in technology solutions relevant to project and account management.
- A proactive mindset that empowers strategic planning and execution.
- Birthday day off
- 25 days holiday plus bank holidays
- Holiday Purchase Scheme - allowing up to 5 additional holidays days
- Life Assurance x2 your annual salary
- Discounted rates on Hotels & Travel
- Gym & Fitness Discounts
- Private Healthcare
- Pension Scheme
- Company Sick pay
- Lifestyle Benefits
- This is a hybrid role that requires 4 days a week in either client meetings or our London office
- Attending supplier networking events and client evening entertaining required
- Our standard working hours are 9:00am-5:30pm with an hour break
- You must have the right to work in the UK
Click apply now to be considered
THE PERKS
Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.
We’ve got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business DevelopmentIndustries
Events Services
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#J-18808-LjbffrAccount Manager in London employer: BCD Meetings & Events
At BCD Meetings & Events, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, innovation, and personal growth. Our London office offers a flexible working environment, comprehensive benefits including private healthcare and generous holiday allowances, and ample opportunities for career advancement within our global network. Join us to be part of a supportive community where your contributions are valued and every voice is heard.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Familiarise yourself with BCD Meetings & Events' services and values. Understanding their approach to client relationships and event management will help you align your experience with their expectations during interviews.
✨Tip Number 2
Network within the events industry, especially with professionals who have experience in account management. Attend relevant industry events or webinars to build connections that could provide insights or referrals for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and driven strategic improvements in previous roles. Highlighting your problem-solving skills and ability to meet client expectations will set you apart.
✨Tip Number 4
Stay updated on current trends in the meetings and events industry. Being knowledgeable about recent developments will not only impress during interviews but also demonstrate your passion for the field and commitment to continuous learning.
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand the key responsibilities and skills required for the Account Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in client relations, financial management, and project oversight. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive client success.
Write a Strong Cover Letter:Your cover letter should reflect your passion for the role and the company. Mention specific examples of how you've successfully managed client relationships or improved processes in previous roles. Show enthusiasm for BCD Meetings & Events and their values.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an Account Manager role.
How to prepare for a job interview at BCD Meetings & Events
✨Research BCD Meetings & Events
Before your interview, take the time to understand BCD M&E's mission, values, and services. Familiarise yourself with their recent projects and industry trends. This will not only show your genuine interest but also help you tailor your responses to align with their goals.
✨Prepare for Client Engagement Scenarios
As an Account Manager, you'll be engaging with clients regularly. Prepare examples of how you've successfully managed client relationships in the past, including any challenges you've overcome. This will demonstrate your problem-solving skills and ability to foster strong partnerships.
✨Showcase Your Financial Acumen
Since the role involves managing budgets and financial performance, be ready to discuss your experience with financial management. Bring examples of how you've forecasted budgets or improved financial outcomes in previous roles to highlight your expertise.
✨Emphasise Collaboration Skills
Collaboration is key in this role. Be prepared to discuss how you've worked effectively with internal teams and external clients. Share specific instances where your teamwork led to successful project outcomes, showcasing your ability to communicate and engage stakeholders at all levels.
