Strategic Change Delivery Lead - Fixed Term Contract

Location: UK, Milton Keynes, Office, EUROPE

About us: The Collective is a niche agency within an agency (BCD M&E) driven to design and produce creative end‑to‑end experiences that inspire results. We are powered by our outstanding local talent who can deliver global reach when it comes to inspiring experiences for our clients. The Collective team are hybrid based, across our Derby, Milton Keynes and Fleet offices. We can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. We believe in pushing boundaries; we don’t just embrace change, we instigate it. Our creativity, passion and inspiring ideas are what make us stand out. Do you dare to be different? If so, then we could be the place for you.

About the role: The Strategic Change Delivery Lead is responsible for leading and overseeing a number of internal projects designed to drive business change, support team integration, and drive process and efficiency improvements across The Collective team. The role relies on a process‑driven self‑starter with strong organisational skills and discretion, able to build relationships across teams to translate information into effective processes and proactively solve problems. Requires excellent time management and the ability to prioritise and re‑prioritise while managing multiple projects and stakeholders. This role is a fixed term contract for a period of 6 months which may be extended or become a permanent role.

Responsibilities:

• Lead internal project planning and coordination across The Collective, creating clear project plans, RACIs, timelines, and stakeholder accountability.
• Drive project progress by leading status meetings, tracking deadlines, managing priorities, and identifying overlaps or efficiency opportunities across projects.
• Support leadership with internal and offsite meetings and events, helping to plan and manage key activities effectively.
• Review and improve systems, tools, processes, and templates across departments to create a more aligned, integrated, and efficient way of working.
• Identify AI and automation opportunities by auditing current tools and systems, resolving challenges, and working with teams to improve integration and process efficiency.
• Support strategic improvement projects, conduct research into project management tools, and implement ongoing updates to SOPs and working practices.
• Conduct thorough audits and identify opportunities for system improvements.
• Develop project plans and manage rollouts with ease.
• Build strong relationships and foster collaboration across departments.
• Craft engaging training materials and support staff on new processes.
• Maintain a proactive and solutions‑focused mindset, even in high‑pressure situations.
• Think forwards and embrace change, being technologically minded.

Qualifications:

• Experience in the events industry and a solid operational background.
• Familiarity with project management tools and techniques.
• A knack for juggling multiple priorities while staying organized.
• Excellent communication skills, both written and verbal.
• Knowledge of The Collective & BCD M&E products and services.

Benefits:

• Birthday day off.
• Holiday Purchase Scheme - allowing up to 5 additional holiday days.
• Life Assurance x2 your annual salary.
• Discounted rates on Hotels & Travel.
• Gym & Fitness Discounts.
• Pension Scheme.
• Company Sick pay.

Additional Information: This is a fixed term contract role hybrid based role in either the Derby, Milton Keynes or Fleet office. Our standard working hours are 9am – 5:30pm with an hour break. You must have the right to work in the UK.

PERKS:

• Flexible Working – We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
• Room to Grow – Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
• Everyone has a voice – We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
• Make your move – The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us.
• Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
• We’re positive. You’ll love it. It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.