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- Tasks: Help clients travel smart by managing their travel reservations and providing expert advice.
- Company: Join a leading travel management company with a global presence.
- Benefits: Enjoy flexible working hours, generous vacation days, and wellness perks.
- Why this job: Be the face of our company and make a real impact in the travel industry.
- Qualifications: Extensive travel agent experience and strong communication skills required.
- Other info: Work in a dynamic, inclusive environment that values diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Travel Consultant, you will:
- Search and confirm travel reservations for the customer.
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
- Seek opportunities to review operational processes and commercial relationships with clients to provide suggestions for improvement.
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.
About you:
- You have extensive travel agent experience.
- Relevant skills in GDS Sabre and/or Amadeus.
- Strong verbal and written communication skills in English.
- Solid working knowledge of the travel industry, policies, procedures, and processes.
About us:
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually.
We’re committed to sustainability and to driving success for our customers, our business and ourselves. Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
You’ll be offered:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Senior Travel Consultant in Liverpool employer: BCD Meetings & Events LLC
Contact Detail:
BCD Meetings & Events LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Senior Travel Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for travel consultants and practice your answers. Make sure you can showcase your experience with GDS systems like Sabre or Amadeus, as well as your customer service skills.
✨Tip Number 3
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a chance to explore all the amazing perks we offer at BCD Travel.
We think you need these skills to ace Senior Travel Consultant in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Senior Travel Consultant role. Highlight your travel agent experience and any relevant GDS knowledge, like Sabre or Amadeus, to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for travel and customer service, and explain how you can help our clients travel smart. Keep it engaging and personal – we want to see your personality!
Showcase Your Communication Skills: As a Senior Travel Consultant, communication is key. Use clear and concise language in your application, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: Ready to take the plunge? Apply directly through our website for the best chance of getting noticed. We’re excited to see your application and hopefully welcome you to our team!
How to prepare for a job interview at BCD Meetings & Events LLC
✨Know Your Stuff
Make sure you brush up on your knowledge of the travel industry, especially regarding GDS systems like Sabre and Amadeus. Familiarise yourself with current travel policies and regulations, as you'll need to demonstrate your expertise during the interview.
✨Showcase Your Communication Skills
As a Senior Travel Consultant, communication is key. Prepare to discuss how you've effectively communicated with clients in the past. Think of specific examples where your customer service skills made a difference, and be ready to share those stories.
✨Demonstrate Problem-Solving Abilities
Be prepared to tackle hypothetical scenarios that may arise in the role. Think about how you would handle difficult client requests or unexpected travel issues. Showing that you can think on your feet will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for growth, or how they support their employees' work-life balance. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
