At a Glance
- Tasks: Source and negotiate venues while building strong client relationships.
- Company: Dynamic events company focused on exceptional service delivery.
- Benefits: Generous holiday, private healthcare, gym discounts, and lifestyle perks.
- Other info: Hybrid role with opportunities for travel and professional growth.
- Why this job: Join a vibrant team and make memorable events happen worldwide.
- Qualifications: Strong communication skills and experience in venue sourcing.
The predicted salary is between 30000 - 40000 € per year.
As a Venue Finding Specialist / Service Delivery Manager, you will:
- Ensure all your application information is up to date and in order before applying for this opportunity.
- Take operational ownership of key client relationships, collaborating with the Customer Experience Manager / Account Management, understanding the client objectives, their strategic requirements and leading and delivering exceptional levels of service to proactively secure robust partnerships.
- Provide an end-to-end venue sourcing service including understanding and collaborating with the client to shape the brief, sourcing of suitable venues and locations, negotiation of rates and other contractual terms, creation of proposals and any pre- and post-event support.
- Mentor and support other team members, ensuring that client objectives and messages are managed clearly and proactively throughout.
- Proactively support on client review meetings, ensuring that all client objectives and service levels are understood and consistently met or exceeded.
- Be suitably qualified in all relevant systems and processes in line with your client requirements.
- Work with the BCD Meeting & Events finance team to ensure that all invoicing and financial matters are delivered to the client in a proactive and efficient manner.
- Continually develop excellent venue destination knowledge through building positive relationships with key supplier contracts, attending familiarisation visits, destination workshops and webinars.
You’re good at:
- Proven UK and International Venue and Destination knowledge.
- Excellent communication skills along with a calm, positive and collaborative approach.
- Proven negotiating and contracting experience with external suppliers.
- Comfortable dealing with people at all levels both face to face and by telephone / email.
- Significant experience of working within a customer facing support environment.
- MS Office skills including Excel, with experience of entering and extracting data from databases.
- Flexible and proactive approach to work, able to juggle multiple priorities and projects with resilience under pressure and the ability to adapt to change.
You might also have:
- Venue booking system experience.
- Previous experience of using Cvent.
Our Benefits for this role:
- Life Assurance x2 your annual salary.
- 25 days holiday plus bank holidays.
- Birthday day off.
- Holiday Purchase Scheme - allowing up to 5 additional holidays days.
- Discounted rates on Hotels & Travel.
- Gym & Fitness Discounts.
- Private Healthcare.
- Pension Scheme.
- Company Sick pay.
- Lifestyle Benefits.
You should know:
- This is a hybrid role that requires 3 days a week in the Derby or our London office.
- The shift patterns for venue search are 9-5:30, 8:30-5 or 9:30-6 on a rotate basis, with an hour's lunch break.
- You may be required to travel to attend company meetings / events or familiarisation trips in the UK or Overseas.
Venue Finding Specialist employer: BCD Meetings & Events Limited
As a Venue Finding Specialist at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and collaboration. With a strong emphasis on mentorship and professional development, we offer a range of benefits including generous holiday allowances, private healthcare, and lifestyle perks, all while fostering a culture of excellence and teamwork. Located in Derby or London, this hybrid role allows for flexibility and the opportunity to engage with diverse clients and venues, making it an exciting place to build your career.
Contact Detail:
BCD Meetings & Events Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Venue Finding Specialist
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and client relationships. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an inside edge during the interview process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to venue sourcing and client management. Role-play with a friend or use our resources to boost your confidence and refine your answers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Venue Finding Specialist
Some tips for your application 🫡
Keep It Up-to-Date:Before you hit that apply button, make sure all your application info is current and accurate. We want to see the real you, so double-check your CV and cover letter for any updates or changes!
Show Off Your Skills:Highlight your venue finding experience and communication skills in your application. We love seeing how you've tackled challenges and built relationships in previous roles, so don’t hold back!
Tailor Your Application:Make your application stand out by tailoring it to the role. Use keywords from the job description and show us how your experience aligns with what we’re looking for. It’s all about making that connection!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BCD Meetings & Events Limited
✨Know Your Venues
Before the interview, brush up on your knowledge of popular UK and international venues. Familiarise yourself with recent trends and unique locations that could impress your interviewers. This will show that you’re proactive and genuinely interested in the role.
✨Master the Art of Negotiation
Since negotiation is key in this role, prepare examples of past experiences where you successfully negotiated terms or rates. Be ready to discuss your approach and how it benefited both parties. This will demonstrate your capability and confidence in handling contracts.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and confidently. Use role-play scenarios to simulate client interactions, showcasing your calm and collaborative approach. Remember, effective communication is crucial for building strong client relationships.
✨Be Ready to Juggle Priorities
Prepare to discuss how you manage multiple projects and priorities. Share specific examples of times when you successfully balanced competing demands, highlighting your resilience under pressure. This will reassure them that you can thrive in a dynamic environment.
