At a Glance
- Tasks: Find and negotiate the perfect venues for clients' meetings and events.
- Company: Join a dynamic team at a leading meetings and events company.
- Benefits: Enjoy 25 days holiday, private healthcare, and gym discounts.
- Other info: Hybrid role with great career development opportunities and a supportive team.
- Why this job: Make a real impact by exceeding client expectations in a vibrant industry.
- Qualifications: Experience in venue sourcing and excellent customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
About the role:
We are recruiting for our Derby sourcing team and are currently looking for a Senior Venue Find Consultant to join our team on a full-time basis. Do you have international and UK meeting and venue sourcing, contracting, and negotiating expertise? If so, this opportunity may be for you.
In this role you will be responsible for dealing directly with our clients; receiving their meeting & event requests, finding the perfect venue that fits their requirements, negotiating to ensure the price fits the budget and presenting the best solution to exceed expectations every time.
As a Senior Venue Find Consultant, you will:
- Exceed clients' expectations by delivering an initiative, quality service to meet the clients' needs.
- Ensure relevant customer service levels are understood and consistently met or exceeded.
- Develop excellent venue destination knowledge through building positive relationships with key supplier contracts, attending familiarisation visits, destination workshops and webinars when required.
- Work as part of the team driven to find the right solutions, ensuring the client is supported and informed from start to finish.
- Liaise with other teams such as the BCD Meeting & Events finance team to ensure that all invoicing and financial matters are delivered to the client in a proactive and efficient manner.
- Assist the Team Manager as required on various matters including monitoring customer service levels and quality assurance.
- Assist with training and development of the consultants by sharing your knowledge and experience.
- Consistently apply and demonstrate venue and destination knowledge to all customers.
- Be willing to constantly develop and expand your knowledge of the meetings & events industry.
You’re good at:
- Previous experience and knowledge of meetings & events venues / destinations in the UK and Overseas is essential.
- A flexible and proactive approach to work, while being able to juggle multiple priorities and projects with resilience under pressure.
- Comfortable with dealing with customers via phone, email and face to face.
- Experience of using MS Office including Excel and experience of entering and extracting data from various databases.
- Being motivated to provide the best customer service for each client while developing your own knowledge, skills and experience.
- Representing and showing our values in your work manner by working to solve issues together as a team.
You might also have:
- Previous experience with venue booking systems.
- Proven negotiating and contracting experience with external suppliers.
Our Benefits for this role:
- Life Assurance x2 your annual salary
- 25 days holiday plus bank holidays
- Birthday day off
- Holiday Purchase Scheme - allowing up to 5 additional holidays days
- Discounted rates on Hotels & Travel
- Gym & Fitness Discounts
- Private Healthcare
- Pension Scheme
- Company Sick pay
- Lifestyle Benefits
You should know:
- This role is hybrid based with 3 days a week spent in the Derby office.
- The shift patterns for venue search are 9-5:30, 8:30-5 or 9:30-6 on a rotate basis, with an hours lunch break.
- You may be required to travel to attend company meetings / events or familiarisation trips in the UK or Overseas.
Senior Venue Find Consultant employer: BCD Meetings & Events Limited
At BCD Meetings and Events, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Derby team enjoys a hybrid working model, competitive benefits including generous holiday allowances, private healthcare, and opportunities for professional growth through training and development. Join us to be part of a supportive environment where your expertise in venue sourcing will be valued and rewarded.
Contact Detail:
BCD Meetings & Events Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Venue Find Consultant
✨Tip Number 1
Network like a pro! Get out there and connect with people in the meetings and events industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in venue sourcing and negotiation. Share specific examples of how you've exceeded client expectations in the past – this will set you apart from the crowd.
✨Tip Number 3
Be proactive! If you see a role that fits your skills, don’t wait for the perfect moment to apply. Jump on it! Apply through our website and make sure to tailor your approach to showcase how you can bring value to the team at BCD Meetings and Events.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in the meetings and events industry. Attend webinars, read articles, and engage with industry leaders. This not only boosts your knowledge but also shows potential employers that you're committed to professional growth.
We think you need these skills to ace Senior Venue Find Consultant
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in meetings and events venues, both in the UK and overseas. We want to see how your skills align with what we’re looking for, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for this role. Use keywords from the job description to show us you understand what we're after. It’ll make your application stand out and show us you’re genuinely interested.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for the Senior Venue Find Consultant role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy and know how to navigate the digital world, which is a big plus in our industry.
How to prepare for a job interview at BCD Meetings & Events Limited
✨Know Your Venues
Before the interview, brush up on your knowledge of popular venues and destinations in the UK and overseas. Be ready to discuss specific examples of venues you've worked with and how you tailored solutions to meet client needs.
✨Showcase Your Negotiation Skills
Prepare to share examples of successful negotiations you've conducted in the past. Highlight how you managed to secure the best deals for clients while maintaining strong relationships with suppliers.
✨Demonstrate Customer Service Excellence
Think of instances where you went above and beyond for a client. Be ready to explain how you ensure customer satisfaction and how you handle challenging situations with grace and professionalism.
✨Be Ready to Juggle Priorities
Since this role involves managing multiple projects, prepare to discuss how you prioritise tasks and stay organised under pressure. Share any tools or methods you use to keep everything on track.
