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- Tasks: Help clients travel smart by managing their bookings and providing expert advice.
- Company: Join a leading travel management company with a global presence.
- Benefits: Enjoy flexible working hours, generous vacation days, and wellness perks.
- Why this job: Be the face of travel for clients and make their journeys unforgettable.
- Qualifications: Experience in travel consulting and strong communication skills required.
- Other info: Work in a dynamic, inclusive environment that values diversity and growth.
The predicted salary is between 36000 - 60000 £ per year.
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team.
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Travel Agent, you will:
- Search and confirm travel reservations for the customer.
- Have a strong understanding of a client travel policy and can consistently provide consultation to the customer.
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.).
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties.
- Seek opportunities to review operational processes and commercial relationships with clients to provide suggestions for improvement.
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.
About you:
- You have extensive travel agent experience.
- Relevant skills in GDS Sabre and/or Amadeus.
- Strong verbal and written communication skills in English.
- Solid working knowledge of the travel industry, policies, procedures, and processes.
About us:
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually.
We’re committed to sustainability and to driving success for our customers, our business and ourselves.
Your life at BCD:
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy.
You’ll be offered:
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow your skillset and career.
- Generous vacation days so you can rest and recharge.
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
Senior Travel Consultant - UK, Liverpool, Office, EUROPE in Wrexham employer: BCD Meetings and Events
Contact Detail:
BCD Meetings and Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant - UK, Liverpool, Office, EUROPE in Wrexham
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching BCD Travel and understanding our values. Be ready to discuss how your experience aligns with our mission of helping clients travel smart and achieve more.
✨Tip Number 3
Showcase your skills! If you have experience with GDS Sabre or Amadeus, make sure to highlight that during conversations. We love seeing candidates who are confident in their abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at BCD.
We think you need these skills to ace Senior Travel Consultant - UK, Liverpool, Office, EUROPE in Wrexham
Some tips for your application 🫡
Show Your Travel Passion: When writing your application, let your love for travel shine through! Share personal experiences or insights that highlight your enthusiasm for the industry. We want to see how you connect with travel on a personal level.
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Travel Consultant role. Highlight relevant experience with GDS systems like Sabre or Amadeus, and showcase your customer service skills. We appreciate when applicants take the time to align their background with our needs.
Be Clear and Concise: Keep your written application straightforward and to the point. Use clear language and avoid jargon unless it’s industry-specific. We value effective communication, so make sure your application reflects that!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be part of our journey right from the start. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at BCD Meetings and Events
✨Know Your Stuff
Make sure you brush up on your knowledge of the travel industry, especially regarding GDS systems like Sabre and Amadeus. Familiarise yourself with current travel policies and regulations, as this will show that you're not just a candidate, but a knowledgeable professional ready to hit the ground running.
✨Showcase Your Communication Skills
As a Senior Travel Consultant, communication is key. Prepare to demonstrate your verbal and written skills during the interview. You might want to practice answering common questions clearly and confidently, and even consider role-playing scenarios where you handle client requests or issues.
✨Highlight Your Customer Service Experience
Since customer service is at the heart of this role, be ready to share specific examples of how you've gone above and beyond for clients in the past. Think about times when you resolved issues or provided exceptional service, and be prepared to discuss these experiences in detail.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company culture, team dynamics, and opportunities for growth within BCD. This not only shows your interest in the role but also helps you determine if it's the right fit for you.
